Latest visitors: Sort by IP (or is it Hostname ?)

[cyberdyne]

I am finding that for the last week or so cPanel 11.30 is recording Latest Visitors 'IP' by Hostname by default as opposed to numerical IP. Is there a reason for this and can it be changed locally back to IP address only please?

Using IP addresses is much easier to copy and paste into IP analysis software/websites than fiddling with Hostnames.

Or can we at least maybe be given the option in the settings (cog icon) to choose either IP or Hostname?

Many thanks in advance.

 

[Infopro]

What happens when you click the word IP at the top of the IP column? This should sort that list for you.

 

[cyberdyne]

Hi,
Maybe I didn't explain myself correctly. Clicking 'IP' will indeed sort by IP/Hostname but I will then of course loose any sort by 'Time' order I have.

What I mean is, the 'IP' column is saving visitor Hostnames data as opposed to IP addresses whereas it used to save only IP addresses approximately two weeks ago. Has this been changed purposely?

Many thanks

 

[Infopro]

There should be a link at bottom of that page for you to switch to the old style. This topic has come up multiple times in recent months. If you want to get caught up on all that you can search the forums for Latest Vistor and read more.
Here is one of those threads:
http://forums.cpanel.net/f334/case-42766-case-45680-latest-visitor-log-171674.html

 

[cyberdyne]

I did a search before posting. What I found was that the majority of recent posts regarding 'Latest Visitors' were regarding the 'sort by' issues. I'm wondering if/why IP addresses are now showing as Hostnames.

Yes, I do have the link to use the legacy version, but don't really wish to.

Thanks again for your reply.

 

[Infopro]

Not sure I follow you here, in Latest Vistors, first column for IPs, you see no IPs, you see hostnames?

 

[cyberdyne]

Correct. Some IP's show as IP's but very few. Most IP's show as Hostnames:

 

[Infopro]

Interesting, I don't get that here on multiple accounts I've just checked.

You could wait for someone on the forums to answer this or put in a ticket to cPanel and ask them directly via the ticket system.

 

[cyberdyne]

Ok many thanks. I'll wait for a reply here though as I'm an end user not a license holder.

Cheers for your help.

 

[Infopro]

Have you asked your host about this?

 

[cyberdyne]

Yes. They said it was part of the latest cPanel update and that I'd have to wait until the next update to get it fixed. However, I wasn't confident with their answer so though I'd ask here to be sure.

 

[cyberdyne]

If anyone else can advise why this may be happening I'd be very grateful.
Thank you.

 

[cyberdyne]

Does nobody have a solution/cause for this or is my post just being missed?
Thank you.

 

[cPanelTristan]

I am seeing IPs in cPanel > Latest Visitors area rather than seeing hostnames. Which cPanel version are you using exactly? Mine is 11.30.0.32. You should be able to see your version in cPanel home area under Stats section when you click "expand stats" link. It would have something like:

cPanel Version 11.30.0 (build 32)

 

[cyberdyne]

Which cPanel version are you using exactly?

11.30.0 (build 32)

Thanks for your reply.

 

[cyberdyne]

Any ideas ?

 

[cPanelTristan]

Your host should open up a ticket with us if they haven't done so about the issue. There were no cases I could find about this happening in a search of our internal case reporting system.

 

[cyberdyne]

I have raised this issue with my host and they seem reluctant to acknowledge that it is an issue. Seems I may be wasting my time with them to be honest. Their latest reply was:

To my understanding (and I am starting to get a little out of my depth here) if an IP has had a label attached to it, ie building name, company etc, then this will be returned with the reverse dns lookup although how cPanel use this tool I cannot comment on.
Have a look here for a little more info Reverse DNS lookup - Wikipedia, the free encyclopedia

I've tried to stress that this behavior seems to be a problem with their setup but they seem to think it is normal.

 

[cPanelTristan]

There is nothing we can do if they do not open up a ticket with us. This is not the default behavior. Here is a screen shot from my Latest Visitors area on my test machine attached. The IP shown has reverse DNS entries but the IP is listed rather than the hostname:

[email protected] [~]# dig -x 67.195.112.232 +short
b3091092.crawl.yahoo.net.

The dig on the IP above shows it does have a PTR (rDNS) record. Again, the IP appears rather than the hostname in my screen shot, though.

Certainly, feel free to provide this post and screen shot to your provider as evidence that their setup differs.

 

[cyberdyne]

Many thanks for this.