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leftover username

Discussion in 'General Discussion' started by alinlazar, Mar 12, 2018.

  1. alinlazar

    alinlazar Registered

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    Hello friends all over the world.
    I am a newbie in linux/cpanel world.

    I purchased a VPS and installed a trial version of cpanel.

    I created a username and then deleted.
    Now I want to create that username again, and migrate the cpanel account from my hosting provider, but when I try to create the account again I receive this error:

    (XID 6gvuqk) The name of another account on this server has the same initial 8 characters as the given username (edenleaders). Each username’s first 8 characters must be unique.

    Please help me find and delete ALL the "leftovers"

    Thank you so much...
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Can you verify the specific steps you took when you initially created and deleted the user?

    Thank you.
     
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  3. alinlazar

    alinlazar Registered

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    I went to my whm account functions, terminate account, unchecked to keep dns zonez, and I have received the message that the account has been deleted successfully
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you see any entries leftover for that username in the /var/cpanel/users/ or /var/cpanel/userdata/ directories?

    Thank you.
     
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  5. alinlazar

    alinlazar Registered

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    No sir, I don't
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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