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Legacy Backup - Exclude an account from backup will result in incomplete backups

Discussion in 'Data Protection' started by armin654, Jan 13, 2015.

  1. armin654

    armin654 Well-Known Member

    Feb 12, 2014
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    Dear friends
    for some reasons i prefer to stick in using LEGACY BACKUP system and not the new BACKUP CONFIGURATION

    I don't want to have backup of one of my accounts. So i tried to disable backup for that account from "Backup User Selection"
    I just turned LEGACY off for that account and the other day i realized that the LEGACY BACKUP system has started backup from the first account to that disabled account and didn't go further than that disabled account. So many other users are not backedup!

    Is it normal?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    No, the behavior you reported is not by design. Could you try disabling legacy backups for all accounts, enabling legacy backups for all accounts, and then disabling backups for the individual account to see if this corrects the problem? The option to enable/disable all backups is available when you click the checkbox to the right of the page navigation

    Thank you.
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