Legacy Restore Backups showing blank in whm

ravijas

Member
Jul 24, 2014
13
1
3
cPanel Access Level
Root Administrator
Hi,

After clicking on Legacy Restore Backups in whm getting blank page. Current Version: WHM 11.44.1 (build 18)

Error logs:
Code:
---------
Failed to execute sql method selectall_hashref: DBD::mysql::db selectall_hashref failed: Incorrect information in file: './whmxfer/sessions.frm' at /usr/local/cpanel/Cpanel/DBBackend.pm line 144
        Cpanel::DBBackend::_retried_sql(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Transfers/SessionDB.pm line 70
        Whostmgr::Transfers::SessionDB::list_session_details('Whostmgr::Transfers::SessionDB=HASH(0x19c62f50)', 'ARRAY(0x19bfaf00)', 'legacybackuprestore') called at whostmgr/bin/whostmgr5 line 1116
        main::backuprestore() called at whostmgr/bin/whostmgr5 line 266
---------
Any idea?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,224
463
Hello :)

The error message you provided indicates the "whmxfer" database might be corrupted. I see you have closed the support ticket. Is the issue now resolved, and if so, would you mind sharing the solution?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,224
463
I am happy to see the issue was resolved. Thank you for updating us with the outcome.