Legacy Restore Backups showing blank in whm

[ravijas]

Hi,

After clicking on Legacy Restore Backups in whm getting blank page. Current Version: WHM 11.44.1 (build 18)

Error logs:

---------
Failed to execute sql method selectall_hashref: DBD::mysql::db selectall_hashref failed: Incorrect information in file: './whmxfer/sessions.frm' at /usr/local/cpanel/Cpanel/DBBackend.pm line 144
        Cpanel::DBBackend::_retried_sql(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Transfers/SessionDB.pm line 70
        Whostmgr::Transfers::SessionDB::list_session_details('Whostmgr::Transfers::SessionDB=HASH(0x19c62f50)', 'ARRAY(0x19bfaf00)', 'legacybackuprestore') called at whostmgr/bin/whostmgr5 line 1116
        main::backuprestore() called at whostmgr/bin/whostmgr5 line 266
---------

Any idea?

 

[ravijas]

Support Request submitted Id 5522495

 

[cPanelMichael]

Hello

The error message you provided indicates the "whmxfer" database might be corrupted. I see you have closed the support ticket. Is the issue now resolved, and if so, would you mind sharing the solution?

Thank you.

 

[ravijas]

Hi,

Yes correct. whmxfer was corrupted. Just dropped it and run: /usr/local/cpanel/scripts/setup_whmxfer_db

Thanks.

RaviJas.

 

[cPanelMichael]

I am happy to see the issue was resolved. Thank you for updating us with the outcome.