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Legit Emails are going to QUIT

Discussion in 'E-mail Discussion' started by FLServerMan, Oct 23, 2015.

  1. FLServerMan

    FLServerMan Registered

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    2015-10-21 08:54:02 H=zeus.email-sent.net [66.241.99.248]:2594 Warning: Sender rate 1.0 / 1h
    2015-10-21 08:54:02 H=zeus.email-sent.net [66.241.99.248]:26166 Warning: Sender rate 2.0 / 1h
    2015-10-21 08:54:23 1ZosuN-0004PM-2s <= NEWFAX@faxtoyouremail.com H=zeus.email-sent.net [66.241.99.248]:2594 P=esmtps X=TLSv1:DHE-RSA-AES256-SHA:256 CV=no S=5978 id=20151021125341.985046.1912355632.swift@zeus.email-sent.net T="NEW FAX (1 page) - 10-21-2015 at 06:53:01 AM MST" for b@domain.tld
    2015-10-21 08:54:23 1ZosuN-0004PL-2t <= NEWFAX@faxtoyouremail.com H=zeus.email-sent.net [66.241.99.248]:26166 P=esmtps X=TLSv1:DHE-RSA-AES256-SHA:256 CV=no S=5984 id=20151021125340.985046.261907014.swift@zeus.email-sent.net T="NEW FAX (1 page) - 10-21-2015 at 06:53:01 AM MST" for t@domain.tld
    2015-10-21 08:54:23 SMTP connection from zeus.email-sent.net [66.241.99.248]:2594 closed by QUIT
    2015-10-21 08:54:23 SMTP connection from zeus.email-sent.net [66.241.99.248]:26166 closed by QUIT

    I am trying to fix why these e-mails are not showing up in the user's mailboxes.

    IS this a filtering issue or more a DNS lookup issue?

    I've tried whitelisting the IP with IP addresses exempt from all SMTP sender, recipient, spam, and relaying checks. IP addresses you enter here are stored in /etc/skipsmtpcheckhosts. These senders must still use an RFC-compliant HELO name if the Require RFC-compliant HELO setting is enabled.

    I have also tried doing nslookups and all checks out. Even other incoming mail works just fine. I am not sure why this one is being dropped.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you provide more information about where these emails are coming from? For instance, how are you reproducing the error?

    Thank you.
     
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