The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Legit mail detected as Phishing Mail

Discussion in 'E-mail Discussions' started by jarodlwk, Jun 12, 2008.

  1. jarodlwk

    jarodlwk Active Member

    Joined:
    Sep 24, 2006
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    6
    I have a customer who cannot receive email from his bank. Checking the logs, it says the email is detected as phishing mail (Email.Phishing.DblDom-83). Where do I whitelist this?
     
  2. Amit Deshmukh

    Amit Deshmukh Well-Known Member

    Joined:
    Jul 1, 2007
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    6
  3. jarodlwk

    jarodlwk Active Member

    Joined:
    Sep 24, 2006
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    6
    thanks for the reply but I don't have boxtrapper enabled on my WHM. Is there any other reason?
     
  4. Amit Deshmukh

    Amit Deshmukh Well-Known Member

    Joined:
    Jul 1, 2007
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    6
    Whitelist

    1.) Log into www.yourdomain.com/cpanel,

    2.) Click on the “Mail” icon (or Mail link),

    3.) Click on “Spam Assassin,”

    4.) Click on “Configure Spam Assassin (required to rewrite subjects),”

    5.) Scroll down to the boxes labeled on the left, “whitelist_from,”

    6.) Add either (a) a single email address you want to receive mail from joe@domain.com or (b) add an entire domain name so you’ll get mail from anyone at that domain name, e.g. *@domain.com. Careful with (b), you don’t really want to let anyone with a Hotmail account into your whitelist as lots of spammers use popular email programs.

    7.) Scroll to the bottom and click “Save.”

    Comments are closed

    Regards,
    Amit
     
Loading...

Share This Page