Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Les messages envoyés à hotmail et outlook retournent

Discussion in 'E-mail Discussions' started by Oualid, Jan 27, 2018.

Tags:
  1. Oualid

    Oualid Active Member

    Joined:
    Nov 17, 2017
    Messages:
    36
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Algeria
    cPanel Access Level:
    Root Administrator
    I have dedicated server, The ip of the server is not blacklisted. All send email works (Gmail ....) but if i send a email to hotmail or Outlook the email return :

    Code:
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      email@hotmail.fr
        host eur.olc.protection.outlook.com [104.47.0.33]
        SMTP error from remote mail server after pipelined MAIL FROM:<contact@mywebsite.com> SIZE=1713:
        550 5.7.1 Unfortunately, messages from [ipserver] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HE1EUR01FT057.eop-EUR01.prod.protection.outlook.com]
    if i test with : www.mail-tester.com i have 10/10

    How to solve this problem ?
     
    #1 Oualid, Jan 27, 2018
    Last edited: Jan 27, 2018
  2. Oualid

    Oualid Active Member

    Joined:
    Nov 17, 2017
    Messages:
    36
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Algeria
    cPanel Access Level:
    Root Administrator
    Problem resolved, i have contact Microsoft.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I'm glad to see you were able to solve the issue after contacting Microsoft. Thank you for updating us with the outcome.
     
  4. Jhon Wesley

    Jhon Wesley Registered

    Joined:
    Mar 17, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Brasil
    cPanel Access Level:
    Root Administrator
    How to resolve??
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Microsoft documents troubleshooting steps for that error message at:

    Troubleshooting

    Additionally, if you are following their guidelines, note the following quote on their support page:

    Thank you.
     
Loading...

Share This Page