Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Lets encrypt icon missing in cpanel frontpage suddenly

Discussion in 'General Discussion' started by web-hosting, Jan 27, 2018.

  1. web-hosting

    web-hosting Member

    Joined:
    Jan 17, 2018
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Office
    cPanel Access Level:
    Reseller Owner
    Here screenshot from whm - Manage AutoSSL
    you can see Let's Encrypt is installed
    whm Manage AutoSSL.jpg




    here cpanel frontpage
    there is no Lets encrypt icon
    cpanel security.jpg








    i read here letsencrypt-for-cpanel.com/docs/for-admins/troubleshooting/
    so i already tried :

    - forcing a refresh in your browser (Control+R)

    - in whm - Manage AutoSSL, already tried change to Disabled or cPanel (powered by Comodo), then back to Let’s Encrypt again

    but still same, please help how to fix this or what i can try?
     
    #1 web-hosting, Jan 27, 2018
  2. web-project

    web-project Well-Known Member

    Joined:
    Nov 23, 2007
    Messages:
    57
    Likes Received:
    4
    Trophy Points:
    58
    You need to edit account features and enable ssl option to display it in cPanel account page.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 web-project, Jan 29, 2018
    web-hosting likes this.
  3. web-hosting

    web-hosting Member

    Joined:
    Jan 17, 2018
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Office
    cPanel Access Level:
    Reseller Owner
    do you mean in WHM - Feature Manager - Edit Feature List - edit default?

    this is still checked there before:
    AutoSSL
    SSL Host Installer
    SSL/TLS
    SSL/TLS Wizard
     
    #3 web-hosting, Jan 29, 2018
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The AutoSSL options you see in cPanel will automatically use Let's Encrypt if it's configured as the default AutoSSL provider, however there is no separate icon for Let's Encrypt. The icon you are seeking is part of a third-party plugin for Let's Encrypt that's unrelated to what's offered in cPanel. You'd need to contact their support for assistance if you have installed their plugin and it's not appearing in cPanel.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Jan 30, 2018
(You must log in or sign up to post here.)
Loading...
Similar Threads - Lets encrypt icon
  1. Nirjonadda

    AH01974: could not connect to OCSP responder 'ocsp.int-x3.letsencrypt.org'

    Nirjonadda, Jun 14, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    46
    cPanelMichael
    Jun 14, 2018
  2. nginxweb

    letsEncrypt SSL issue

    nginxweb, Apr 29, 2018, in forum: Security
    Replies:
    1
    Views:
    120
    cPanelMichael
    Apr 30, 2018
  3. SpikeTheLobster

    GoDaddy VPS service SSL with Letsencrypt

    SpikeTheLobster, Apr 16, 2018, in forum: Security
    Replies:
    1
    Views:
    107
    cPanelMichael
    Apr 16, 2018
  4. MH4

    WildCard SSL & Lets Encrypt not working

    MH4, Apr 12, 2018, in forum: Security
    Replies:
    1
    Views:
    255
    cPanelMichael
    Apr 12, 2018
  5. Helias Hondos

    After upgrade Lets Encrypt SSL Expires dates missing

    Helias Hondos, Jan 15, 2018, in forum: Security
    Replies:
    4
    Views:
    227
    Helias Hondos
    Jan 16, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice