Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Lets encrypt issues

Discussion in 'Security' started by mothabhau, Mar 23, 2017.

  1. mothabhau

    mothabhau Registered

    Joined:
    Sep 11, 2007
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Hello,

    I am confused with this lets encrypt. I know it offers Auto SSL to all the domains however it has caused issues.

    I had cpnginx installed on the server , however I removed it and now running apache. I installed lets encrypt and enabled the Auto SSL for one of the website. However while browsing that website with https it throws the error as connection refused and I have gave up with checking whats wrong with it now.

    Please help
     
  2. mothabhau

    mothabhau Registered

    Joined:
    Sep 11, 2007
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    I installed the lets encrypt , it never worked with any of my websites. Now I uninstalled it and now my apache is down with the error as

    SSLCACertificateFile: file '/var/cpanel/ssl/installed/cabundles/Let_s_Encrypt_d5a69d0f2effae8513e08eaced2ccf28_1615999246.cabundle' does not exist or is empty

    why lets encrypt do not delete these files.

    Please suggest the fix as the whole server is down at the moment.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify which method you used to configure Let's Encrypt? Was it through the official cPanel plugin, or a third-party application?

    Also, as a temporary fix, browse to "WHM >> Manage SSL Hosts" and remove the SSL certificate for the domain name if it exists. If it does not exist, try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    You can also open a support ticket if you'd like us to take a closer look and help ensure Apache is running.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. JawadArshad

    JawadArshad Well-Known Member
    PartnerNOC

    Joined:
    Apr 8, 2008
    Messages:
    458
    Likes Received:
    6
    Trophy Points:
    68
    Location:
    PK
    cPanel Access Level:
    DataCenter Provider
    I faced a similar issue, opened ticket 9079915.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice