mothabhau

Registered
Sep 11, 2007
4
0
51
Hello,

I am confused with this lets encrypt. I know it offers Auto SSL to all the domains however it has caused issues.

I had cpnginx installed on the server , however I removed it and now running apache. I installed lets encrypt and enabled the Auto SSL for one of the website. However while browsing that website with https it throws the error as connection refused and I have gave up with checking whats wrong with it now.

Please help
 

mothabhau

Registered
Sep 11, 2007
4
0
51
I installed the lets encrypt , it never worked with any of my websites. Now I uninstalled it and now my apache is down with the error as

SSLCACertificateFile: file '/var/cpanel/ssl/installed/cabundles/Let_s_Encrypt_d5a69d0f2effae8513e08eaced2ccf28_1615999246.cabundle' does not exist or is empty

why lets encrypt do not delete these files.

Please suggest the fix as the whole server is down at the moment.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello,

Could you verify which method you used to configure Let's Encrypt? Was it through the official cPanel plugin, or a third-party application?

Also, as a temporary fix, browse to "WHM >> Manage SSL Hosts" and remove the SSL certificate for the domain name if it exists. If it does not exist, try rebuilding the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
You can also open a support ticket if you'd like us to take a closer look and help ensure Apache is running.

Thank you.
 

JawadArshad

Well-Known Member
PartnerNOC
Apr 8, 2008
459
6
68
PK
cPanel Access Level
DataCenter Provider
Hello,

Could you verify which method you used to configure Let's Encrypt? Was it through the official cPanel plugin, or a third-party application?

Also, as a temporary fix, browse to "WHM >> Manage SSL Hosts" and remove the SSL certificate for the domain name if it exists. If it does not exist, try rebuilding the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
You can also open a support ticket if you'd like us to take a closer look and help ensure Apache is running.

Thank you.
I faced a similar issue, opened ticket 9079915.