Let's Encrypt plugin out of date causing AutoSSL to fail on latest "release" of cPanel

Operating System & Version
CentOS 7.8
cPanel & WHM Version


Jun 7, 2020
Vancouver BC
cPanel Access Level
Root Administrator

We've been having some issues with all of our servers running the latest release version of cPanel. Each one is now unable to run AutoSSL for any of the domains hosted on them. We're currently on v88.0.6 of cPanel using CENTOS 7.8.

The "Manage AutoSSL" section indicates that we have Let's Encrypt selected as the provider, and the provider account ID api shows the following result:

"type": "urn:ietf:params:acme:error:malformed",
"detail": "Method not allowed",
"status": 405

When investigating this issue, we've found that it's most likely because the Let's Encrypt version is out of date. The fix for the error is to update to the latest release of Let's Encrypt. Following the instructions here yields no such option to upgrade the plugin separately from cPanel via the WHM gui.

As per the latest changelog release for v88.0.7, there doesn't appear to be any changes to Let's Encrypt either, so we've opted to not jump ahead quite yet.

I assume that we just need the plugin to be updated and added into a fresh release. We'd prefer it to come packaged with cPanel so that we don't run into any compatibility issues with AutoSSL if we attempt to manually update Let's Encrypt via CentOS.

Any suggestions are appreciated


Technical Analyst Team Lead
Nov 20, 2019
cPanel Access Level
Root Administrator