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Let's Encrypt Problem Domain

Discussion in 'General Discussion' started by angel nicolas burgel, Feb 8, 2017.

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  1. angel nicolas burgel

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    Hi

    I have a problem trying to install an encryption certificate. Test from WHM panel and the panel of one of the accounts with the domain.com: 2083

    i.imgur.com/10RYzaW.png

    i.imgur.com/lh6jgea.png

    I was browsing the forum but I did not find any solution.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you verify if a custom NAT configuration is utilized on this system? If so, ensure to review the documentation at:

    1:1 NAT - Documentation - cPanel Documentation

    Also, could you verify if any of the addon or subdomains added to this account are assigned an IP address that's different than the IP address assigned to the account in cPanel/WHM?

    Thank you.
     
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