Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Let's Encrypt You do not have the feature sslinstall

Discussion in 'Security' started by idequals, May 31, 2016.

  1. idequals

    idequals Registered

    Joined:
    May 31, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Bandon, OR
    cPanel Access Level:
    Root Administrator
    LetsEncrypt is now installed on our CPanel. Below is the error message when attempting to "+ Issue Single" for one of our domains.

    There was a problem processing your request
    Error fetching mail sni supported status
    (XID r3793p) You do not have the feature “sslinstall”.

    Is there a problem with the install, or something that needs to be configured? Looking for a settings feature. Thanks.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,231
    Likes Received:
    1,938
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you elaborate on how you installed the Let's Encrypt plugin?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. idequals

    idequals Registered

    Joined:
    May 31, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Bandon, OR
    cPanel Access Level:
    Root Administrator
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,231
    Likes Received:
    1,938
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    The error message suggests "SSL Host Installer" is not enabled for the feature list associated with the package assigned to the account. You can enable this feature via "WHM >> Packages >> Feature Manager". Please keep in mind this is an unsupported third-party plugin. You can follow the progress regarding official support for Let's Encrypt at:

    Provide Support for Let's Encrypt Automated Certificate Management/SSL

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. idequals

    idequals Registered

    Joined:
    May 31, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Bandon, OR
    cPanel Access Level:
    Root Administrator
    That was it. Thank you for the help.
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,231
    Likes Received:
    1,938
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I'm happy to see the response was helpful. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice