Let's Encrypt You do not have the feature sslinstall

[idequals]

LetsEncrypt is now installed on our CPanel. Below is the error message when attempting to "+ Issue Single" for one of our domains.

There was a problem processing your request
Error fetching mail sni supported status
(XID r3793p) You do not have the feature “sslinstall”.

Is there a problem with the install, or something that needs to be configured? Looking for a settings feature. Thanks.

 

[cPanelMichael]

Hello,

Could you elaborate on how you installed the Let's Encrypt plugin?

Thank you.

 

[idequals]

We manually installed the license file to /etc/letsencrypt-cpanel.licence and chmod the file to 0400, then installed the repository:

https://letsencrypt-for-cpanel.com/static/letsencrypt.repo

and installed the cPanel Let's Encrypt plugin:

yum install letsencrypt-cpanel

 

[cPanelMichael]

Hello,

The error message suggests "SSL Host Installer" is not enabled for the feature list associated with the package assigned to the account. You can enable this feature via "WHM >> Packages >> Feature Manager". Please keep in mind this is an unsupported third-party plugin. You can follow the progress regarding official support for Let's Encrypt at:

Provide Support for Let's Encrypt Automated Certificate Management/SSL

Thank you.

 

[idequals]

That was it. Thank you for the help.

 

[cPanelMichael]

I'm happy to see the response was helpful. Thank you for updating us with the outcome.