Let's Encrypt You do not have the feature sslinstall

idequals

Registered
May 31, 2016
3
0
1
Bandon, OR
cPanel Access Level
Root Administrator
LetsEncrypt is now installed on our CPanel. Below is the error message when attempting to "+ Issue Single" for one of our domains.

There was a problem processing your request
Error fetching mail sni supported status
(XID r3793p) You do not have the feature “sslinstall”.

Is there a problem with the install, or something that needs to be configured? Looking for a settings feature. Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

Could you elaborate on how you installed the Let's Encrypt plugin?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

The error message suggests "SSL Host Installer" is not enabled for the feature list associated with the package assigned to the account. You can enable this feature via "WHM >> Packages >> Feature Manager". Please keep in mind this is an unsupported third-party plugin. You can follow the progress regarding official support for Let's Encrypt at:

Provide Support for Let's Encrypt Automated Certificate Management/SSL

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
I'm happy to see the response was helpful. Thank you for updating us with the outcome.