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Let's Encrypt You do not have the feature sslinstall

Discussion in 'Security' started by idequals, May 31, 2016.

  1. idequals

    idequals Registered

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    LetsEncrypt is now installed on our CPanel. Below is the error message when attempting to "+ Issue Single" for one of our domains.

    There was a problem processing your request
    Error fetching mail sni supported status
    (XID r3793p) You do not have the feature “sslinstall”.

    Is there a problem with the install, or something that needs to be configured? Looking for a settings feature. Thanks.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. idequals

    idequals Registered

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  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The error message suggests "SSL Host Installer" is not enabled for the feature list associated with the package assigned to the account. You can enable this feature via "WHM >> Packages >> Feature Manager". Please keep in mind this is an unsupported third-party plugin. You can follow the progress regarding official support for Let's Encrypt at:

    Provide Support for Let's Encrypt Automated Certificate Management/SSL

    Thank you.
     
  5. idequals

    idequals Registered

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    That was it. Thank you for the help.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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