License expired

[mmettee]

I purchased a one month license two days ago. I could not login today. When I checked my Cpanel account, I saw that it expired. I want to know why.

 

[cPDavidL]

Greetings, @mmettee

I'm sorry to hear of the issues you're encountering. We'll be glad to look into this for you, but we'll need you to open a ticket with us so we can do so. Please use the link in my signature to open a ticket with us, or email [email protected]

 

[mmettee]

My job is ruined because of this nonsense. I want you to return my money.

 

[cPRex]

@mmettee - Were you able to open a ticket with our team like David mentioned? We'll need your account details in order to check the license, and the only way to do that is with a ticket through our Customer Service team.