Limited options in WebHost Manager issue

g0dzcsgo

Registered
Apr 15, 2018
1
0
1
Sweden
cPanel Access Level
Reseller Owner
So i thought i'd buy a reseller package at a hosting company, its a package so you can host and sell for own people for them, and so i enter the email where they have setup a temp ip for me to login to my whm, because my domain hasnt propegated or something, and when i login with my details to the whm panel, i can only see the plugin tab, even tho i have reseller access? and the support barely answers, they havent answered any other support tickets that i have submitted in the last months. Idk if this is a bug until it settles on my domain?

Regards, g0dz.

Sorry if this is off-topic but im just a little bit scared :/
 

webhostuk

Well-Known Member
Sep 11, 2013
149
15
18
UK
cPanel Access Level
Website Owner
Twitter
This is an issue at your web hosting provider end, while they added reseller privileges to your account they did give permission such as account creation, package creation and other things from root WHM. This needs to be added from root WHM under reseller privileges which can be done only by your web hosting provider.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,903
2,226
363
cPanel Access Level
DataCenter Provider
Twitter
Hello,

The previous post is correct. You'd need to reach out to your reseller hosting provider to have them add additional privileges to your reseller account. If they do not respond, then you may want to consider finding a different hosting provider. We provide a directory of cPanel Partners offering web hosting at:

The Hosting Platform of Choice | cPanel, Inc.

Thank you.