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Limits Maxed Already?

Discussion in 'General Discussion' started by HWI_Cody, Sep 3, 2014.

  1. HWI_Cody

    HWI_Cody Registered

    Sep 3, 2014
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    Reseller Owner
    I been messing around with the WHN and cPanels, and have created and deleted many sites. Hostgator support has not been to helpful and usually hangs up on me or wont reply to tickets. But I cannot create a new account because limits are already maxed out. Problem I have is that my Disk Space is 55002 / 51200 but I dont even have one website on the server other than the actual site.

    I have waited more then 4 hours and nothing has changed, what else can I do?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Are you trying to create accounts with unlimited disk space or bandwidth, or with packages assigned those values? Accounts that have an unlimited bandwidth quota or unlimited disk quota are not resource limit compatible. Thus, if your hosting provider has enabled "Limit accounts that reseller can create by Resource Usage", accounts will not be able to use packages with unlimited disk quota or bandwidth quota. You can create packages with very large quota/bandwidth limits to avoid this problem.

    I suggest consulting with your hosting provider again if this is not the case, as they can review your reseller privileges.

    Thank you.
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