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List accounts hangs

Discussion in 'User Experience' started by shazde, May 22, 2018.

  1. shazde

    shazde Active Member

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    Hi,

    One of our WHM servers when we click on list account it hangs and does not show anything.
    We do not get any error either.

    The load on the server seems to be low as well.

    WHM version is v68.0.36

    Can you please help us?
     
    #1 shazde, May 22, 2018
    Last edited by a moderator: May 22, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    Have you checked the cPanel error log at /usr/local/cpanel/logs/error_log for any errors while this is occurring?


    Thanks!
     
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  3. shazde

    shazde Active Member

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    I opened a ticket and got priority support there.

    Thank you.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst
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    HI @shazde

    Can you let me know the Ticket ID so I can update this thread with the outcome?


    Thanks!
     
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