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SOLVED List Accounts xfercpanel redirect

Discussion in 'General Discussion' started by dwhitlock1111, Dec 27, 2017.

  1. dwhitlock1111

    dwhitlock1111 Registered

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    Hello there!

    I am having an issue tracking down why the "cP" logo next to a domain in "List Accounts" redirects strangely.

    When logged in to WHM on the hostname
    i.e
    https://host.example.com:2087
    I access "List Accounts" and click the cP logo next to the domain. This loads

    https://host.example.com:2087/xfercpanel

    as expected
    but then redirects to

    https://cpanel.host.example.com/(URI/POST data that is irrelevent)

    To which there is no DNS set up.
    Notice, no port number, and the addition of the subdomain "cpanel".

    If that URL is manually edited to remove "cpanel." and add ":2083" the logged in session loads cPanel without issue.

    I have attempted toggling "Always Redirect" settings, rebuilding Apache conf, restarting cPanel, updating cPanel. Nothing seems to change the outcome. So, what I need to know is what might be causing that redirect, and/or what file/setting can be modified to stop it.

    Any hints or info would be appreciated.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look at the system to see what's happening?

    Thank you.
     
  3. dwhitlock1111

    dwhitlock1111 Registered

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    Hey there, actually opened a ticket earlier today. Issue was due to the hostname routing through CloudFlare. Once pushed direct, no more strange redirect issue. Thanks!
     
  4. dwhitlock1111

    dwhitlock1111 Registered

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    Not sure how to close a thread though. Can you tell me that? Or maybe the moderator can close this?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm glad to see the issue was addressed. I've marked this thread as solved.

    Thanks!
     
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