Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED List Accounts xfercpanel redirect

Discussion in 'General Discussion' started by dwhitlock1111, Dec 27, 2017.

  1. dwhitlock1111

    dwhitlock1111 Registered

    Joined:
    Dec 27, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Lansing, MI
    cPanel Access Level:
    Root Administrator
    Hello there!

    I am having an issue tracking down why the "cP" logo next to a domain in "List Accounts" redirects strangely.

    When logged in to WHM on the hostname
    i.e
    https://host.example.com:2087
    I access "List Accounts" and click the cP logo next to the domain. This loads

    https://host.example.com:2087/xfercpanel

    as expected
    but then redirects to

    https://cpanel.host.example.com/(URI/POST data that is irrelevent)

    To which there is no DNS set up.
    Notice, no port number, and the addition of the subdomain "cpanel".

    If that URL is manually edited to remove "cpanel." and add ":2083" the logged in session loads cPanel without issue.

    I have attempted toggling "Always Redirect" settings, rebuilding Apache conf, restarting cPanel, updating cPanel. Nothing seems to change the outcome. So, what I need to know is what might be causing that redirect, and/or what file/setting can be modified to stop it.

    Any hints or info would be appreciated.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look at the system to see what's happening?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. dwhitlock1111

    dwhitlock1111 Registered

    Joined:
    Dec 27, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Lansing, MI
    cPanel Access Level:
    Root Administrator
    Hey there, actually opened a ticket earlier today. Issue was due to the hostname routing through CloudFlare. Once pushed direct, no more strange redirect issue. Thanks!
     
  4. dwhitlock1111

    dwhitlock1111 Registered

    Joined:
    Dec 27, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Lansing, MI
    cPanel Access Level:
    Root Administrator
    Not sure how to close a thread though. Can you tell me that? Or maybe the moderator can close this?
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I'm glad to see the issue was addressed. I've marked this thread as solved.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. Ian Shen

    Ian Shen Registered

    Joined:
    Sep 14, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    76
    Location:
    Tokyo
    cPanel Access Level:
    Root Administrator
    Hi, so how exactly did you fix it? "pushed direct" meaning unclicking the cloud icon in CloudFlare next to the CNAME?
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice