'Listen' disappear from Apache conf

[Dhillon]

Server has 4 IPs, sometimes after cpanel updates one particular IP's Listen directive get removed from apache conf.

I have to manually add Listen x.x.x.x to httpd.conf to get sites on that IP online.

Whats happening ?

 

[24x7serversecurity]

Hi ,

Have you manually added the IP to the server or from the WHM? Also try rebuilding the apache conf file

1. Create a copy of your httpd.conf file with your direct modifications.
2. Run the /scripts/rebuildhttpdconf script to rebuild your httpd.conf file.

 

[cPanelMichael]

Hello,

Yes, as mentioned, please run the following command and let us know of any output:

/scripts/rebuildhttpdconf

Also, what method did you use to add these IP addresses to the server?

Thank you.

 

[Dhillon]

Running '/scripts/rebuildhttpdconf' , I am getting this output.

Shared IP x.x.x.x is reserved. Apache will not listen on this IP

Under whm > Show/Edit Reserved IPs, none of the IP is selected.
Although the problematic IP is dedicated to an account.

 

[Dhillon]

Got the issue, The IP was marked reserved under 'Home >> Service Configuration >> Apache Configuration >> Reserved IP Address Editor'

Thanks for the help, I couldn't have figured by my own

 

[cPanelMichael]

I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.