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SOLVED Listpkgs returning absolutely nothing.

Discussion in 'General Discussion' started by j05h, Mar 25, 2019.

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  1. j05h

    j05h Registered

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    Hi,
    I recently ordered a reseller account, however when I am using the WHM API to list all packages on the system (https://removed.tld:2087/cpsess**********/json-api/listpkgs) it returns the following:

    Code:
    {"package":[]}
    Thus meaning that WHM cannot find any packages when I have most definitely set three of them as you can see here:

    [​IMG]

    Many thanks,
    Josh

    Moderator Note: The WHM URL was removed and replaced with "removed.tld".
     
    #1 j05h, Mar 25, 2019
    Last edited by a moderator: Mar 25, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Josh,

    Can you access WHM as root and share a screenshot from the WHM >> Edit Reseller Nameservers and Privileges interface showing the privileges assigned to this reseller?

    Thank you.
     
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  3. j05h

    j05h Registered

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    Hi Michael,
    I fixed this issue, the thread can be closed - I'm on a reseller account where there were restrictions set for how much bandwidth and disk space I could allocate to packages, whereas I was giving them unlimited - this marked them all "void" and disabled them from being used.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Thanks for reporting the outcome! I've marked this thread as solved.
     
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