listsuspended, invalid date on bandwidth exceeders

artsi

Registered
Sep 1, 2010
2
0
51
We are using a system where accounts that have been suspended for a certain time will be terminated automatically.

Now since cPanel suspends bandwidth exceeders also, they were terminated immediately because date of suspend is "Thu Jan 1 02:00:00 1970" when fetching a list of suspended accounts.

Are you planning to fix this? Workaround is quite easy of course, but anyway.

Code:
<accts>
<owner>root</owner>
<reason>
Bandwidth Limit Exceeded; Unsuspend by increasing bandwidth limit
</reason>
<time>Thu Jan  1 02:00:00 1970</time>
<unixtime/>
<user>username</user>
</accts>
 
Last edited:

cPanelDavidN

Well-Known Member
Staff member
Dec 17, 2009
571
3
68
Houston, TX
cPanel Access Level
Root Administrator
Hi artsi,

To my knowledge, the time reported for a suspended account should always be accurate, regardless of the mechanism that caused the suspension.

You should open a Support Ticket so our technicians can take a closer look at this issue you're encountering; make sure to describe your situation and include a reference to this forum thread. Feel free to PM the ticket number so I might be able to expedite the issue.

Regards,
-DavidN