Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Little backup from Cpanel - uncompeleted backup from root

Discussion in 'General Discussion' started by rasa, Aug 22, 2013.

  1. rasa

    rasa Active Member

    Joined:
    Feb 17, 2013
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hello
    after we setup a new server with cloudlinux and move our accounts from old server (apache+PHP5.3.17+mysql5.1)
    to this server ( apache+PHP5.3.17+mysql5.5)

    after that when clients try to create a full backup the back up file is created with very small size ( 10 ~ 50KB)
    and the automatic backup

    create backup that they are lrger ( 100MB~2000MB ) that seems that size is related to data on server that gzipped
    but when i give that backup to our customer he said some of the files are missing

    what could cause this ?

    where can i find backup logs ?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you notice any error messages in the cPanel error log (/usr/local/cpanel/logs/error_log) when the user generates a backup through cPanel?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice