Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Local Backups Not Deleting Anymore

Discussion in 'Data Protection' started by blipper, May 13, 2016.

Tags:
  1. blipper

    blipper Active Member

    Joined:
    Jan 27, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    51
    I noticed my local backups are no longer deleting after 5 days - I don't know when this started, but I'm thinking it was about when I went to WHM 56.0.

    Under scheduling and retention, I have it set to retain 5 copies, but as of right now, it looks like I have about 13 daily backups, plus the weekly and monthly. It is clearly not cleaning up after itself like it used to.

    I attached screen shots of my settings. It's been working fine for over a year and I have not made any changes, so this is a new behavior.

    Any ideas?
     

    Attached Files:

    #1 blipper, May 13, 2016
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,651
    Likes Received:
    450
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you checked the log the system emails you for errors?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, May 13, 2016
  3. blipper

    blipper Active Member

    Joined:
    Jan 27, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    51
    Good idea, but now that you mention it, I'm not getting those emails for some reason. I looked at /usr/local/cpanel/logs/cpbackup/ and see at the very end:

    [2016-05-13 04:30:34 -0500] size is: 13313625
    [2016-05-13 04:30:34 -0500]
    [2016-05-13 04:30:34 -0500] homesize is: 36540416
    [2016-05-13 04:30:34 -0500] pkgacct completed
    [2016-05-13 04:30:34 -0500] info [backup] Queuing daily backup copy for transport
    [2016-05-13 04:30:34 -0500] info [backup] Queuing transport of file: /backup/2016-05-13/accounts/mydomain.tar.gz
    [2016-05-13 04:30:34 -0500] info [backup] Queuing transport reporter
    [2016-05-13 04:30:35 -0500] info [backup] Completed at Fri May 13 04:30:35 2016
    [2016-05-13 04:30:35 -0500] info [backup] Final state is Backup::PartialFailure (0)
    [2016-05-13 04:30:36 -0500] info [backup] Sent Backup::PartialFailure notification

    I don't see any obvious errors in the log, but I'm not sure what I'm looking for.
     
    #3 blipper, May 13, 2016
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,651
    Likes Received:
    450
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you tried the "Validate" option there in your backup settings?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, May 13, 2016
  5. blipper

    blipper Active Member

    Joined:
    Jan 27, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    51
    If you are talking about the one at the bottom, "validate all destinations," then, yes, I have. I don't see another place to check it. But that seems to pertain to the Amazon backup, not the local /backup. Either way, it is successful.
     
    #5 blipper, May 13, 2016
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,651
    Likes Received:
    450
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Do you see any other errors in that log?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, May 13, 2016
  7. blipper

    blipper Active Member

    Joined:
    Jan 27, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    51
    I scanned the log and didn't see any errors. Is there a separate "cleanup" script I can run to see if it executes properly?
     
    #7 blipper, May 13, 2016
  8. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,651
    Likes Received:
    450
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    No but you could force a backup to run via the command line and keep an eye on it:
    Code:
    /usr/local/cpanel/bin/backup --force
    As for this:
    There were improvements to alerts recently, you might want to review your settings for them here:
    Home »Server Contacts »Contact Manager, Notifications tab.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 Infopro, May 13, 2016
  9. Matthew Wilcox

    Matthew Wilcox Member

    Joined:
    Feb 5, 2016
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    My Desk
    cPanel Access Level:
    Root Administrator
    We are having the same issue on an old server; it's just not deleting any of the old backups anymore, and we have had it entirely fill the server a number of times now because they're not getting removed.

    Looking at the log, it seems like it doesn't try to delete anything? Here's the last full log before a failure due to a full disk:
     

    Attached Files:

    #9 Matthew Wilcox, Nov 21, 2016
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,774
    Likes Received:
    1,995
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Matthew Wilcox,

    I noticed the following entry in the backup log:

    It looks like at least one account partially failed:

    The following case was implemented in cPanel version 60:

    Fixed case CPANEL-7446: Don't prune old backups if backup was a partial failure.

    Pruning is skipped if errors resulting in the failure to backup an account occurs during the backup generation. This is to avoid
    getting rid of potentially good backups in favor of erroneous ones. I recommend checking to ensure "Backup Failure" notifications are enabled under "WHM >> Contact Manager". This will ensure you are notified when partial backup failures occur.

    This is discussed further on the following thread:

    After last cPanel update backups not being removed

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 cPanelMichael, Nov 23, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Local Backups Deleting
  1. Martin Hinrichsen

    Restoring Backups Fails With Not Stored Locally Error

    Martin Hinrichsen, Jan 12, 2019, in forum: Data Protection
    Replies:
    2
    Views:
    150
    Martin Hinrichsen
    Jan 22, 2019 at 5:34 AM
  2. Duplika

    Incremental local backups plus disaster remote?

    Duplika, Sep 6, 2018, in forum: Data Protection
    Replies:
    3
    Views:
    174
    cPanelLauren
    Sep 6, 2018
  3. 8p-design

    Remote backups require local storage

    8p-design, Apr 24, 2018, in forum: Data Protection
    Replies:
    6
    Views:
    369
    8p-design
    Apr 27, 2018
  4. urgido

    remote and local backups

    urgido, Apr 23, 2018, in forum: Data Protection
    Replies:
    6
    Views:
    234
    urgido
    Apr 24, 2018
  5. Jim Plaxco

    Backup Retention Local and Remote

    Jim Plaxco, Jan 16, 2019, in forum: Data Protection
    Replies:
    1
    Views:
    72
    cPanelLauren
    Jan 18, 2019 at 7:58 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice