Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

local smtp connection fails

Discussion in 'E-mail Discussions' started by Keith007, Oct 23, 2017.

  1. Keith007

    Keith007 Member

    Joined:
    Mar 30, 2013
    Messages:
    21
    Likes Received:
    5
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    hi,

    im having some issues that started today
    I have wordpress and xcart send emails out by connecting with smtp of the same domain hosting the site
    this has been working fine for some time, but this morning all now fail to connect

    any one can help

    regards

    Keith
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    41,502
    Likes Received:
    1,616
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Do you notice any error messages in /var/log/exim_mainlog when attempting to send a message through WordPress? Also, is "WHM Home » Security Center » SMTP Restrictions" enabled on this system? This will block the SMTP connection if the scripts are configured to connect to a remote mail server.

    Thank you.
     
  3. Keith007

    Keith007 Member

    Joined:
    Mar 30, 2013
    Messages:
    21
    Likes Received:
    5
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    I have disabled smtp restriction now and all seems to be working fine

    Many thanks for your help

    Keith
     
    cPanelMichael likes this.
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    41,502
    Likes Received:
    1,616
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I'm happy to see it's now working well. Thank you for updating us with the outcome.
     
Loading...

Share This Page