As has been discussed recently here and elsewhere, the latest back-end cPanel update caused problems on many servers. The problems manifested themselves as failures in "bind" and "named", and were related to the "rndc keys".
While I was able to fix the "rndc" issue, I have since that time been experiencing a minor, but annoying, problem with my logfiles.
My site gets enough traffic that we archive and download our logfiles daily, deleting that day's archive from the server. Once my host had done the cPanel update (on 27 August) and I had fixed the "rndc" issue through SSH, I discovered that the daily archives were being mis-named:
The information within the logs is accurate, but, for instance, the archive created on 29 August (containing the logging data for 28 August) was titled "mydomain.tld-Jul-2006.gz". Naturally, being a file containing data from and having been compiled within August, the archive should have been titled "mydomain.tld-Aug-2006.gz". That is, cPanel should have named the archive in the manner in which it has been naming the logfiles for as many years as I have used cPanel.
It took the better part of a week to convince Support that this mis-naming was neither helpful nor customary behavior. Support says that it contacted cPanel support, and has twiddled with a subroutine within one script. Support therefore regards the issue as being "fixed", even though the mis-naming continues unaffected. So I'm looking elsewhere for assistance.
Is anybody else encountering this behavior? Even if not, I would appreciate advice on where to look (for instance, script names and line numbers) for the problem's source. Any relevant URL's would also be appreciated.
Thank you for your time.
Eliz.
___________________
Edit: Correcting spelling.
While I was able to fix the "rndc" issue, I have since that time been experiencing a minor, but annoying, problem with my logfiles.
My site gets enough traffic that we archive and download our logfiles daily, deleting that day's archive from the server. Once my host had done the cPanel update (on 27 August) and I had fixed the "rndc" issue through SSH, I discovered that the daily archives were being mis-named:
The information within the logs is accurate, but, for instance, the archive created on 29 August (containing the logging data for 28 August) was titled "mydomain.tld-Jul-2006.gz". Naturally, being a file containing data from and having been compiled within August, the archive should have been titled "mydomain.tld-Aug-2006.gz". That is, cPanel should have named the archive in the manner in which it has been naming the logfiles for as many years as I have used cPanel.
It took the better part of a week to convince Support that this mis-naming was neither helpful nor customary behavior. Support says that it contacted cPanel support, and has twiddled with a subroutine within one script. Support therefore regards the issue as being "fixed", even though the mis-naming continues unaffected. So I'm looking elsewhere for assistance.
Is anybody else encountering this behavior? Even if not, I would appreciate advice on where to look (for instance, script names and line numbers) for the problem's source. Any relevant URL's would also be appreciated.
Thank you for your time.
Eliz.
___________________
Edit: Correcting spelling.
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