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Logaholic backup

Discussion in 'Data Protection' started by Tom Risager, Oct 2, 2013.

  1. Tom Risager

    Tom Risager Well-Known Member

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    As far as I can tell, Logaholic data is not being backed up by the new backup system (the logaholic directory in the account backup is empty, even though Logaholic is enabled on the account).

    Is there a setting somewhere in WHM that ensures that this data is included in the backup?

    (There is a "Backup Logaholic Data" setting in the Logaholic profile, accessible via the users cPanel login, but it is disabled by default)
     
    #1 Tom Risager, Oct 2, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Logaholic data should be backed up when the account databases are backed up. You should see an entry for it in the backup log similar to what you would see when the Horde data is backed up.

    Thank you.
     
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    #2 cPanelMichael, Oct 2, 2013
  3. Tom Risager

    Tom Risager Well-Known Member

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    I asked support about this one, since I do not get the backup log entries that cPanelMichael mentioned.

    Support was unable to provide a definitive answer, but it looks like Logaholic data is not actually included in the account level backups (the account backup archive does contain a "Logaholic" folder, but this folder has no content).
     
    #3 Tom Risager, Oct 3, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you let us know the ticket number of the support request so we can take a closer look?

    Thank you.
     
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    #4 cPanelMichael, Oct 4, 2013
  5. Tom Risager

    Tom Risager Well-Known Member

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    Ticket number is 4361179.
    Tom
     
    #5 Tom Risager, Oct 6, 2013
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