The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Login Cpanel Error

Discussion in 'General Discussion' started by elias9, Oct 30, 2014.

  1. elias9

    elias9 Member

    Joined:
    Oct 30, 2014
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello,

    problem with login (xxx.com:2082)

    Your connection is not private
    NET::ERR_CERT_AUTHORITY_INVALID
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  3. elias9

    elias9 Member

    Joined:
    Oct 30, 2014
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Ok!! example.com:2082
     
  4. wswd

    wswd Well-Known Member

    Joined:
    Aug 9, 2005
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
    Your 2082 is forwarding to 2083 (SSL), and I'm guessing your certificate is invalid.
     
  5. elias9

    elias9 Member

    Joined:
    Oct 30, 2014
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    And what is the solution? for all ports ( 2082,2086...)
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Check to ensure a valid CABundle is installed if you are using a commercial SSL certificate by using:

    "WHM Home » Service Configuration » Manage Service SSL Certificates"

    Or, try clearing your browser cache or checking with an alternate browser to see if the issue persists.

    Thank you.
     
  7. elias9

    elias9 Member

    Joined:
    Oct 30, 2014
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Is risk if you disable "Require SSL" ? and thank you!!
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    It simply allows logins without the use of SSL. It's a security preference on whether you prefer to require SSL connections to access cPanel/WHM/Webmail.

    Thank you.
     
  9. Sergio Mora

    Sergio Mora Registered

    Joined:
    Apr 8, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Dominican Republic
    cPanel Access Level:
    Root Administrator
    how can it be deleted so it wont show up the certificate error again?
     
  10. danrussell

    danrussell Well-Known Member

    Joined:
    Nov 5, 2014
    Messages:
    60
    Likes Received:
    3
    Trophy Points:
    8
    cPanel Access Level:
    Root Administrator
    Hi :),

    If you do not want to have an untrusted warning, you would need to purchase a Valid SSL certificate from an SSL provider, then install that certificate using WHM > Manage Service SSL Certificates area.

    You should generate the Certificate in WHM > SSL/TLS > Generate a SSL Certificate and Signing Request area for the server's hostname, then provide the generated CSR to the SSL provider to purchase an SSL certificate.

    Else,
    you can disable the SSL warning using below steps:

    Login to WHM >> Tweak Setting >> Uncheck the following options under Redirection

    ## Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.

    Also you have to uncheck the following option under Security in Tweak Settings.
    ## Require SSL for all remote logins to cPanel, WHM and Webmail.
     
  11. RaybanMonster

    RaybanMonster Registered

    Joined:
    Sep 29, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Website Owner
    I too have this problem
    login via a different browser is ok, only chrome has this problem.
    Log-in via Firefox confirms a secure and valid certificate.
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Could you verify the behavior and specific warning messages that appear in both browsers? Does this happen after clearing the browser cache?

    Thank you.
     
Loading...

Share This Page