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Discussion in 'General Discussion' started by saothan, Nov 2, 2014.

  1. saothan

    saothan Registered

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    Sometime i am unable to login to whm or cpanel via my password, but i am pretty sure my password is correct. It always said invalid login.

    Is there anyone experience the same? Any solution about this.
     
  2. trifo13

    trifo13 Registered

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    Hello.

    It is most probably the cPHulk software blocking your IP.

    You can add your IP to the Whitelist:

    Home >> Security Center >> cPHulk Brute Force Protection >> White/Black List Management


    Best Regards,
    Trifon.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello :)

    Yes, I also suggest adding your IP address to the cPHulk white list to prevent this from happening in the future.

    Thank you.
     
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