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Login failed: username or password incorrect.

Discussion in 'E-mail Discussion' started by littleapple, Jul 24, 2014.

  1. littleapple

    littleapple Registered

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    Hi to everybody! Sorry for my English...
    I've a problem with email using cPanel. I create a new account info @domainexample.com*
    Password and username are correct, but when I do the login in webmail.domainexample.com I recive the error message: Login failed: username or password incorrect, but isn't true!
    The same thing happens when I do this action by cPanel > and Read Mail Using Horde/RoundCube/Squirrelmail.
    When I send email to this news address I return an email that says: Delivery to the following recipient failed permanently / The error that the other server returned was: 554 5.7.1
    Do you know what could be the problem? : Confused: Thank you!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You may want to contact your Hosting Provider directly about this issue.
     
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