The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Login incorrect after adding a new ftp account

Discussion in 'General Discussion' started by voth, Nov 27, 2004.

  1. voth

    voth Member

    Joined:
    Nov 16, 2004
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    After I set up a new ftp account I am not able to log in as that user, I recieve the following error message

    I am able to ftp using the primary account, but any account I create recieve this message.

    Doman name, ip address have been changed, etc.

    Thanks for any help you can give me,
    voth
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,577
    Likes Received:
    40
    Trophy Points:
    48
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
  3. voth

    voth Member

    Joined:
    Nov 16, 2004
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1

    I tried that as well, I get the same error message. Any other ideas?
     
  4. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,577
    Likes Received:
    40
    Trophy Points:
    48
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    if your sure you are using the correct password then somthing is dicked up


    try logging in via ip address

    or reninstall proftp
     
  5. voth

    voth Member

    Joined:
    Nov 16, 2004
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    I have tried logging in with both the domain name and by it's ip address. Same results. As for uninstalling ProFTPD that may not be an option since it's a reseller box, etc. I'll see if I can find additional assistance with this issue.
     
  6. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,577
    Likes Received:
    40
    Trophy Points:
    48
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    contact your host :)
     
Loading...

Share This Page