waterfit

Registered
Jul 4, 2019
1
0
0
Vietnam
cPanel Access Level
Website Owner
Hi, I have the message "the login is invalid" even I copy and past the good username and password. My host (likuid) tried and said it works so they can do nothing more, but it doesn't work on my computer (a Mac). I am lost. Do you have any idea? Thanks
 

infosour

Registered
Oct 9, 2019
1
0
1
India
cPanel Access Level
Root Administrator
Yea your provider should be able to ensure that you're using the correct username and password as well as address any login issues you're having as far as this goes. I'd do as @nixuser suggests but also try using a different browser as well as clearing the cache in the one you're currently using.
Hello,
I am farely new to cpanel but my website was running really well but from the past 2 weeks i cannot enter my cpanel as it says the login is invalid same with whm. The website itself has stopped working gateway 500 error. please do help me if you can i put a lot of work in that site
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,050
652
263
Houston
cPanel Access Level
DataCenter Provider

Jamie92

Registered
Oct 9, 2019
4
1
3
New York, USA
cPanel Access Level
Website Owner
I agree with Lauren, I used to have problem logging in a website on Firefox but on Chrome it's okay. Besides try clearing blank spaces, you can also just submit a support ticket.
 
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