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Login is Invalid/ Unable login wp-admin

Discussion in 'General Discussion' started by ryanchlee, Sep 1, 2014.

  1. ryanchlee

    ryanchlee Registered

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    Hi,

    I am facing some issues as mentioned above, i was unable to login cpanel which shows the 'Login is invalid' while using either home internet or phone internet data.

    Besides, even i also unable to go directly into my website.

    Please assist further as i tried many other methods as well also failed.
     
  2. triantech

    triantech Well-Known Member

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    Hello,

    May be try to access from other IP's to see if your current IP is blocked at csf or cPHulk ?
    If your login gets failed, ask your reseller/root to reset it for you.
     
  3. server9host

    server9host Well-Known Member

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    Hello,

    As per you post your IP is blocked on server due to failed login attempts. You need to contact to your hosting provider to unblock your ISP IP.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, please contact your hosting provider and have them check to see if the account was locked due to cPHulk brute force detection. Note that the inability to access your WordPress admin panel would be a separate issue that you should address through the WordPress support forums.

    Thank you.
     
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