Login Issue After Password Change

pressure

Registered
Nov 19, 2018
1
0
1
brasil
cPanel Access Level
Website Owner
Cpanel have no access after password change and one existent email installed in a new computer .. email and website is offline after that. why?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello @pressure,

As a website owner without root access to the server, this is something you'll need to contact your web hosting provider for assistance with. Your hosting provider can check the cPanel access log to see why the login is failing.

Thank you.