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Login Issues

Discussion in 'Security' started by Emad Hegazy, Aug 2, 2015.

  1. Emad Hegazy

    Emad Hegazy Registered

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    Hi all ,

    I can access my cpanel through web url and ssh but i cant login by same username and password locally i am using citrix xenserver with vps license
    any advices?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    To clarify, do you mean you can't access SSH or cPanel through the internal private IP address? If so, have you configured the server over that private IP address and does the /var/cpanel/cpnat file exist on the system?

    Thank you.
     
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