Drumrocker365

Well-Known Member
Apr 15, 2014
72
1
8
cPanel Access Level
Root Administrator
Hello,

cPanel/WHM login keeps stopping working at random times. It is VERY annoying as I have to restart my server and cPanel services SEVERAL times just to get it to start working again. This happens multiple times a day. Could anyone please help me?

Thanks,
Christian
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
574
17
143
cPanel Access Level
Root Administrator
Twitter
Hello,

I agree with Infopro, you should check /usr/local/cpanel/logs/cphulkd_errors.log as well as the cphulkd database (brutes and logins tables). And if you're running csf, check the /etc/csf/csf.deny and csf.tempban files.
 

Drumrocker365

Well-Known Member
Apr 15, 2014
72
1
8
cPanel Access Level
Root Administrator
I don't think the issue is cPHulk, as I am unable to login to even cPanel accounts. I know for sure I am using the right password but it just displays that the login is incorrect. I think it said something in the error logs about it not being able to connect to the database?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.