do-d

Registered
Dec 19, 2013
2
0
1
cPanel Access Level
Root Administrator
hello friends

i can login as root throw web and ssh
but i cant login with any other hosting user
i disabled cPHulk and chnged password for my test accounts
and always same thing : The login is invalid.


please help me resolve this
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Please make sure you are accessing cPanel and not WHM when attempting to login as an individual user. You would use /cpanel or :2082 in the URL instead of the same URL that you use for WHM.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
hi

thank you my friend now its working :)
i dident see the ports are diffrent
I am happy to see it's now working well with the correct ports. For reference, cPanel uses ports 2082 and 2083 (secure) and WHM uses ports 2086 and 2087 (secure).

Thank you.