The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Login Problems to server whm/cpanel

Discussion in 'Security' started by fulltek, Feb 2, 2011.

  1. fulltek

    fulltek Registered

    Joined:
    Dec 19, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Im not sure what's going on but I can't login whm while in whmcs, neither can I login into cpanel or webmail anymore. is this a firewall issue. I click the button the first time and the server timed out now when I click the buttons it does nothing. It was working at one point in time. I just recently installed the whmcs upgrade patch 4.4.2 not sure if this is the cause. I also did an automatic upgrade for ConfigServer Security & Firewall - csf v5.16 in WHM. does anyone have a clue what this can be. I haven't launched my site yet bet if I did have clients they wouldn't be able to access cpanel/webmail.
    Im stumped!!
     
    #1 fulltek, Feb 2, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,417
    Likes Received:
    285
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Can you login directly to one of your accounts or WHM without going thru WHMCS? If yes, there's surely some sort of issue with WHMCS. In that case you'd find more help at the WHMCS support forums.
     
    #2 Infopro, Feb 2, 2011
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please note also that if you suspect firewall issues, you can always disable the firewall in WHM > Plugins > ConfigServer Security & Firewall area to see the results. If you can access with the firewall off, then there would be something causing it in the firewall. Otherwise, you would have ruled it out as a possible cause.
     
    #3 cPanelTristan, Feb 2, 2011
  4. coolrunning

    coolrunning BANNED

    Joined:
    Oct 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    51
    Hello, also I can't login into whm after the activation of CSF firwall, any help to disable it via ssh?
     
    #4 coolrunning, Feb 3, 2011
    Last edited: Feb 3, 2011
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    You can disable CSF and LFD in root SSH by running the following command:

    Code:
    csf -x
     
    #5 cPanelTristan, Feb 3, 2011
  6. coderiser

    coderiser Member

    Joined:
    Jan 31, 2011
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    51
    you may want to also disable iptables in ssh by using "service iptables stop"
     
    #6 coderiser, Feb 10, 2011
  7. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If you disable iptables before disabling the firewall, you may end up bringing the machine down (it becomes inaccessible) as a heads up. Ensure to take down CSF first.
     
    #7 cPanelTristan, Feb 10, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Login Problems server
  1. smartmoney

    Single email account can't login or change password

    smartmoney, Jun 20, 2017 at 9:07 AM, in forum: E-mail Discussions
    Replies:
    3
    Views:
    36
    cPanelMichael
    Jun 21, 2017 at 10:03 AM
  2. Guthrie Shriver

    Login to cPanel slow

    Guthrie Shriver, Jun 15, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    48
    cPanelMichael
    Jun 16, 2017 at 11:15 AM
  3. DjordjeB

    Excessive resource usage: cpanellogin

    DjordjeB, Jun 14, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    36
    cPanelMichael
    Jun 15, 2017
  4. DBM

    Webmail - Cannot Login via cPanel

    DBM, Jun 7, 2017, in forum: E-mail Discussions
    Replies:
    5
    Views:
    101
    cPanelMichael
    Jun 13, 2017
  5. ozora

    Cant login to WHM with root user

    ozora, May 24, 2017, in forum: General Discussion
    Replies:
    9
    Views:
    149
    cPanelMichael
    May 29, 2017

Share This Page