Login Problems to server whm/cpanel

fulltek

Registered
Dec 19, 2010
4
0
51
Im not sure what's going on but I can't login whm while in whmcs, neither can I login into cpanel or webmail anymore. is this a firewall issue. I click the button the first time and the server timed out now when I click the buttons it does nothing. It was working at one point in time. I just recently installed the whmcs upgrade patch 4.4.2 not sure if this is the cause. I also did an automatic upgrade for ConfigServer Security & Firewall - csf v5.16 in WHM. does anyone have a clue what this can be. I haven't launched my site yet bet if I did have clients they wouldn't be able to access cpanel/webmail.
Im stumped!!
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
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248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please note also that if you suspect firewall issues, you can always disable the firewall in WHM > Plugins > ConfigServer Security & Firewall area to see the results. If you can access with the firewall off, then there would be something causing it in the firewall. Otherwise, you would have ruled it out as a possible cause.
 

coolrunning

BANNED
Oct 19, 2010
5
0
51
Hello, also I can't login into whm after the activation of CSF firwall, any help to disable it via ssh?
 
Last edited:

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
You can disable CSF and LFD in root SSH by running the following command:

Code:
csf -x
 

coderiser

Member
Jan 31, 2011
18
0
51
you may want to also disable iptables in ssh by using "service iptables stop"
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
If you disable iptables before disabling the firewall, you may end up bringing the machine down (it becomes inaccessible) as a heads up. Ensure to take down CSF first.