Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Login Problems to server whm/cpanel

Discussion in 'Security' started by fulltek, Feb 2, 2011.

  1. fulltek

    fulltek Registered

    Joined:
    Dec 19, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Im not sure what's going on but I can't login whm while in whmcs, neither can I login into cpanel or webmail anymore. is this a firewall issue. I click the button the first time and the server timed out now when I click the buttons it does nothing. It was working at one point in time. I just recently installed the whmcs upgrade patch 4.4.2 not sure if this is the cause. I also did an automatic upgrade for ConfigServer Security & Firewall - csf v5.16 in WHM. does anyone have a clue what this can be. I haven't launched my site yet bet if I did have clients they wouldn't be able to access cpanel/webmail.
    Im stumped!!
     
    #1 fulltek, Feb 2, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,479
    Likes Received:
    421
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Can you login directly to one of your accounts or WHM without going thru WHMCS? If yes, there's surely some sort of issue with WHMCS. In that case you'd find more help at the WHMCS support forums.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Feb 2, 2011
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please note also that if you suspect firewall issues, you can always disable the firewall in WHM > Plugins > ConfigServer Security & Firewall area to see the results. If you can access with the firewall off, then there would be something causing it in the firewall. Otherwise, you would have ruled it out as a possible cause.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelTristan, Feb 2, 2011
  4. coolrunning

    coolrunning BANNED

    Joined:
    Oct 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    51
    Hello, also I can't login into whm after the activation of CSF firwall, any help to disable it via ssh?
     
    #4 coolrunning, Feb 3, 2011
    Last edited: Feb 3, 2011
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    You can disable CSF and LFD in root SSH by running the following command:

    Code:
    csf -x
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelTristan, Feb 3, 2011
  6. coderiser

    coderiser Member

    Joined:
    Jan 31, 2011
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    51
    you may want to also disable iptables in ssh by using "service iptables stop"
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 coderiser, Feb 10, 2011
  7. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If you disable iptables before disabling the firewall, you may end up bringing the machine down (it becomes inaccessible) as a heads up. Ensure to take down CSF first.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 cPanelTristan, Feb 10, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Login Problems server
  1. durangod

    New Thread Keep Webmail Feature but remove public login via browser

    durangod, Oct 18, 2018 at 10:55 PM, in forum: E-mail Discussion
    Replies:
    3
    Views:
    42
    durangod
    Oct 22, 2018 at 3:45 AM
  2. earthrat

    Failed cPanel login because of a faulty php configuration file?

    earthrat, Oct 16, 2018 at 10:36 AM, in forum: General Discussion
    Replies:
    6
    Views:
    61
    earthrat
    Oct 16, 2018 at 1:16 PM
  3. s0c25

    Webmail login failure issue

    s0c25, Oct 10, 2018, in forum: Discusión en Español
    Replies:
    2
    Views:
    78
    cPanelLauren
    Oct 10, 2018
  4. Cornelious Tujare

    Unable to login to cPanel account

    Cornelious Tujare, Oct 5, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    96
    Infopro
    Oct 5, 2018
  5. Virof

    SOLVED WHM login Error on version 56

    Virof, Sep 26, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    189
    cPanelMichael
    Oct 1, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice