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Login Problems

Discussion in 'General Discussion' started by Radio_Head, Nov 17, 2003.

  1. Radio_Head

    Radio_Head Well-Known Member

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    Login Problems / cPanel ID# 29751

    One of my client cannot login on his control panel with user and password.

    Me too, I cannot login on the client control panel with user and root password ...(!) I tried also to terminate and re-create the account, nothing to do . Where could be the problem ? I have this problem only with 1 account .

    The problem is SOLVABLE only rebooting the server , but after some hour the problem repeats again ... !!
    The problem doesnt' solve restarting Cpanel.
    And always with the same client !


    No problem login with ftp or email.The problem is only with control panel. The user is da2500 , perhaps this user is restricted ?

    Any idea ?
    Thank you
     
    #1 Radio_Head, Nov 17, 2003
    Last edited: Nov 17, 2003
  2. Radio_Head

    Radio_Head Well-Known Member

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    any idea please ?
     
  3. HostOrion

    HostOrion Registered

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    there is alot of troublehsooting that can be done, but for a quick fix I would just change their user name and see what hapens
     
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