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"Login to Control Panel" from within WHMCS Denied

Discussion in 'General Discussion' started by davetanguay, Apr 6, 2012.

  1. davetanguay

    davetanguay Active Member

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    I noticed a recent cPanel upgrade was automatically installed to all of our servers a few days ago.

    WHM 11.32.2 (build 15)

    Since then I can no longer login to cPanel directly from a customer's profile in WHMCS.

    It tries to access the page /https://cpanel5.primary001.net:2087/xfercpanel/collegeg and returns the following error:

    ==================
    HTTP error 401
    You do not have permission to access this page from /https://interactiveonline.com/suppor...d=2370&id=2949.
    ==================

    It was working just fine before the recent cPanel upgrade. I also posted this to the WHMCS forums but it seems to be a cPanel related problem.

    Any ideas how to fix this?
     
  2. davetanguay

    davetanguay Active Member

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    Strange, I cleared out my browser history and cookies and it is now working fine.
     
  3. techtonik112

    techtonik112 Registered

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    i have the same error.. any ideas?
     
  4. JayFromEpic

    JayFromEpic Well-Known Member

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    From what I have noticed from this new upgrade is simply, the cookies from the previous version no longer work correctly on 11.32. So what I suggest doing is clearing your cookies and cache and the issue should be solved.
     
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