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Login to cPanel newbie question

  • Thread starter Iron_Butterfly
  • Start date Sep 29, 2016
  • Tags
    createaccount
I

Iron_Butterfly

Member
Sep 9, 2010
24
0
51
Russia
Sep 29, 2016
  • #1
Community, sorry for stupid question, but I can't login to cPanel with root account. I can to WHM but I can't login to cPanel https://xxxxxx.com:2083 with the same login credentials.
Disabling cPhulk as it was suggested here - Can't login to anything with the correct password? didn't help.
I see "The login is invalid."
Help me please.
 
C

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Sep 29, 2016
  • #2
Hello,

It's not possible to login through cPanel as the root user. Instead, you should login as the account username. The account username is defined when creating the account in Web Host Manager. Documentation on creating an account in Web Host Manager is available at:

Create a New Account - Documentation - cPanel Documentation

Let us know if you have any questions.

Thanks!
 
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