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Logview 500 error

Discussion in 'General Discussion' started by Steve Kemp, Jan 8, 2017.

  1. Steve Kemp

    Steve Kemp Member

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    Just back from the holidays and ive noted that on all of our servers the Logview addon is no longer working

    Internal Server Error

    500

    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi): The subprocess reported error number 2 when it ended.

    ther error log returned:

    Code:
    Can't locate whmlib.pm in @INC (you may need to install the whmlib module) (@INC contains: /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/5.24.1/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/5.24.1 /opt/cpanel/perl5/524/site_lib/x86_64-linux-64int /opt/cpanel/perl5/524/site_lib /usr/local/cpanel /usr/local/cpanel/whostmgr/docroot/cgi) at /usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi line 13.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi line 13.
    [2017-01-09 09:36:41 +1100] info [whostmgrd] Internal Server Error: "GET /cpsess9786624287/cgi/logview/lview.cgi HTTP/1.1" 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi): The subprocess reported error number 2 when it ended.
    Can't locate whmlib.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /usr/local/cpanel /usr/local/cpanel/whostmgr/docroot/cgi) at /usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi line 13.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi line 13.
    [2017-01-09 09:39:42 +1100] info [whostmgrd] Internal Server Error: "GET /cpsess9786624287/cgi/logview/lview.cgi HTTP/1.1" 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/logview/lview.cgi): The subprocess reported error number 2 when it ended.
    
    
    any ideas whats causing this and how to fix as we find this plugin very handy and are missing it already...
     
    #1 Steve Kemp, Jan 8, 2017
    Last edited by a moderator: Jan 8, 2017
    shetuadda likes this.
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This is answered on the following thread:

    In Progress - Can't locate whmlib.pm

    You'll need to contact the vendor of this plugin to request an update that fixes the issue.

    Thank you.
     
    shetuadda likes this.
  3. xisn

    xisn Well-Known Member

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    New version of LogView posted.
     
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  4. magj

    magj Member

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    Thanks but where can I update it?

    Google warns about log-view [dot] com site containing malware.

    Is the update safe?
    Best
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I would wait until you hear back from @xisn about that.
     
  6. xisn

    xisn Well-Known Member

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    Not sure how it is unsafe? I have deleted Joomla just in case and using a different html site. My site does not send email or use iframes... Either way, files are safe.
     
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  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Well, you'd have to ask Google that I suppose. The new site looks great though, thanks for the update on this.
     
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