Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

LogView Bug How do we let them know

Discussion in 'Workarounds and Optimization' started by bluerayconcepts, Jul 10, 2013.

Page 1 of 3
  1. bluerayconcepts

    bluerayconcepts Active Member

    Joined:
    Mar 24, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Yuba City, CA
    cPanel Access Level:
    Root Administrator
    I found a bug with LogView today with the help of the CPanel folks. It seem at least in the latest log view it is not showing the login user name in the maillog files for any connection login

    Jul 11 00:33:28 centos63 dovecot: imap-login: Login: user=, method=PLAIN,

    CPanel support says it looks like its having an issue with data enclosed in pointy brackets (<>).

    Any idea how to get in touch with the log view folks. I have tried in the past with no response so I thought I would bring it here.

    Not sure if its intended to be that way for security purposes or not but I vaguely remember it not doing this a few versions back.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 bluerayconcepts, Jul 10, 2013
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,635
    Likes Received:
    449
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    An email for the author is on top of the Logview Information page. (Blue button at top, WHM interface)

    I've recently emailed him myself, issues with the latest version here. No word back yet though.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jul 10, 2013
  3. abobre

    abobre Member

    Joined:
    Jun 5, 2006
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    151
    Error updating LogView

    I have installed hundreds LogView LogView - cPanel add-on - LogView in 5.9.X and I update the plugin, however it has tripled in the system, I tried to uninstall the plugin and he's only 2 uninstalled plugins LogView, leaving a plugin LogView consido not uninstall this plugin at all. Can you help me?
     
    #3 abobre, Jul 18, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,635
    Likes Received:
    449
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: Error updating LogView

    No. But I do have an email out to the author of the script concerning this exact topic. I uninstalled it a couple times, reinstalled it and only have two listings for it now. I'm still using it and ignoring the issue waiting on him to release an update to sort this all out for us.


    HTH!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Jul 19, 2013
  5. xisn

    xisn Well-Known Member

    Joined:
    Dec 4, 2004
    Messages:
    136
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Still working on this, not sure why it shows twice though.. really strange... 4 out of 5 installs show only once.

    Please try the following commands:

    Code:
    # /usr/local/cpanel/bin/show_appconfig
    Does LogView show twice?

    If it does not, run the following commands:
    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# rm -rfv /etc/logview*
    If the above does show twice:

    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# /usr/local/cpanel/bin/unregister_appconfig /var/cpanel/apps/lview.conf
# rm -fv /var/cpanel/apps/lview.conf
# rm -rfv /usr/local/cpanel/whostmgr/docroot/cgi/logview
# /usr/local/cpanel/bin/update_appconfig_apps
    This should clean LogView from your server and allow a clean install
     
    #5 xisn, Jul 19, 2013
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,635
    Likes Received:
    449
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: Error updating LogView

    Greetings.
    Yes. Also, in AppConfig (WHM » Development » Apps Managed by AppConfig). Under the Origin column there, these are the only differences, one is lview.conf the other is LogView.conf

    End result is the same. Two instances of Logview are showing under Plugins, both links work. Also the lview.conf and LogView.conf can be found listed under the Origin column in AppConfig.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Jul 20, 2013
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,635
    Likes Received:
    449
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: Error updating LogView

    Cleaned out all traces of logview. Fresh install, I'm still seeing two.

    Inside /var/cpanel/apps/

    LogView.conf 596 21-Jul-2013 16:46:18
    lview.conf 596 21-Jul-2013 16:46:17

    Note the date on these identical files. The installer is broken I guess.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Infopro, Jul 21, 2013
  8. testnick

    testnick Registered

    Joined:
    Apr 9, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    #8 testnick, Jul 22, 2013
  9. xisn

    xisn Well-Known Member

    Joined:
    Dec 4, 2004
    Messages:
    136
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Updated... can you give this one a shot? Make sure to uninstall using the above steps..

    Thanks a ton for the help in advance!
     
    #9 xisn, Sep 9, 2013
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,635
    Likes Received:
    449
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: Error updating LogView

    That fixed it. Works as expected. :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Infopro, Sep 10, 2013
  11. xisn

    xisn Well-Known Member

    Joined:
    Dec 4, 2004
    Messages:
    136
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Excellent, Thanks!
     
    #11 xisn, Sep 11, 2013
  12. si77hay

    si77hay Member

    Joined:
    Sep 25, 2013
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    If the above does show twice:

    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# /usr/local/cpanel/bin/unregister_appconfig /var/cpanel/apps/lview.conf
# rm -fv /var/cpanel/apps/lview.conf
# rm -rfv /usr/local/cpanel/whostmgr/docroot/cgi/logview
# /usr/local/cpanel/bin/update_appconfig_apps
    This should clean LogView from your server and allow a clean install[/QUOTE]

    That worked for me! Thanks
     
    #12 si77hay, Sep 25, 2013
  13. xisn

    xisn Well-Known Member

    Joined:
    Dec 4, 2004
    Messages:
    136
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    LogView - Domain Expired

    Sorry guys... I keep forgetting to renew this domain for some reason... I did get quite a few emails so I moved the files here for now...

    http://www.bitshout.com/logview/logview-current.tar.gz
    http://www.bitshout.com/logview/logview-install
    http://www.bitshout.com/logview/logview-uninstall
    http://www.bitshout.com/logview/logview-upgrade.sh

    I will get the domain fixed and registered again soon.
     
    #13 xisn, Oct 21, 2014
  14. Giannis

    Giannis Well-Known Member

    Joined:
    Jun 22, 2005
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    156
    Re: LogView - Domain Expired

    Files are not available...
     
    #14 Giannis, Oct 22, 2014
  15. SigmaWeb

    SigmaWeb Active Member
    PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    158
    Location:
    Athens - Greece
    cPanel Access Level:
    Root Administrator
    Re: LogView - Domain Expired

    Hi xisn,

    Thanks for being so kind to provide the files to all of us. I also get 404 Not Found error.
     
    #15 SigmaWeb, Oct 22, 2014
  16. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,733
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: LogView - Domain Expired

    I've merged this post to the original thread.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #16 cPanelMichael, Oct 22, 2014
  17. xisn

    xisn Well-Known Member

    Joined:
    Dec 4, 2004
    Messages:
    136
    Likes Received:
    5
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Files are now available...
     
    #17 xisn, Oct 23, 2014
  18. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Appear to be 2 typos in the install script:

    MIRROR="http://http://www.bitshout.com/logview/"

    logviewUrlFile="http://http://www.bitshout.com/logview/logview-current.tar.gz"

    Otherwise runs and installs okay.
     
    #18 sawbuck, Oct 23, 2014
  19. SigmaWeb

    SigmaWeb Active Member
    PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    158
    Location:
    Athens - Greece
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    It's OK, all you need to do is to correct line 9 and remove the double http:// , from
    Code:
    logviewUrlFile="http://http://www.bitshout.com/logview/logview-current.tar.gz"
    to
    Code:
    logviewUrlFile="http://www.bitshout.com/logview/logview-current.tar.gz"
     
    #19 SigmaWeb, Oct 23, 2014
  20. theguyz

    theguyz Registered

    Joined:
    Mar 22, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Re: Error updating LogView

    Thank you everyone for the information!

    I was unable to run logview after installing it from https://www.xisn.com/logview/logview-install

    I received errors like these:
    Code:
    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi): The subprocess exited with status 2 (ENOENT).

No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi): The subprocess exited with status 255

    So I uninstalled it like this:
    Code:
    rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
rm -rfv /etc/lview*
    And then installed it like this:
    Code:
    wget http://www.bitshout.com/logview/logview-install
chmod +x logview-install
    Then edited lines 7 and 9 to remove the duplicate "http://", and finally installed it:
    Code:
    vi logview-install
./logview-install
    And it works!
     
    #20 theguyz, Oct 31, 2014
(You must log in or sign up to post here.)
Page 1 of 3
Loading...
Similar Threads - LogView
  1. l2Support

    Logview Plugin No Response from Subprocess

    l2Support, May 2, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    964
    jndawson
    Mar 22, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice