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LogView Bug How do we let them know

Discussion in 'Workarounds and Optimization' started by bluerayconcepts, Jul 10, 2013.

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  1. bluerayconcepts

    bluerayconcepts Active Member

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    I found a bug with LogView today with the help of the CPanel folks. It seem at least in the latest log view it is not showing the login user name in the maillog files for any connection login

    Jul 11 00:33:28 centos63 dovecot: imap-login: Login: user=, method=PLAIN,

    CPanel support says it looks like its having an issue with data enclosed in pointy brackets (<>).

    Any idea how to get in touch with the log view folks. I have tried in the past with no response so I thought I would bring it here.

    Not sure if its intended to be that way for security purposes or not but I vaguely remember it not doing this a few versions back.
     
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    #1 bluerayconcepts, Jul 10, 2013
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    An email for the author is on top of the Logview Information page. (Blue button at top, WHM interface)

    I've recently emailed him myself, issues with the latest version here. No word back yet though.
     
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    #2 Infopro, Jul 10, 2013
  3. abobre

    abobre Member

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    Error updating LogView

    I have installed hundreds LogView LogView - cPanel add-on - LogView in 5.9.X and I update the plugin, however it has tripled in the system, I tried to uninstall the plugin and he's only 2 uninstalled plugins LogView, leaving a plugin LogView consido not uninstall this plugin at all. Can you help me?
     
    #3 abobre, Jul 18, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Error updating LogView

    No. But I do have an email out to the author of the script concerning this exact topic. I uninstalled it a couple times, reinstalled it and only have two listings for it now. I'm still using it and ignoring the issue waiting on him to release an update to sort this all out for us.


    HTH!
     
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    #4 Infopro, Jul 19, 2013
  5. xisn

    xisn Well-Known Member

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    Re: Error updating LogView

    Still working on this, not sure why it shows twice though.. really strange... 4 out of 5 installs show only once.

    Please try the following commands:

    Code:
    # /usr/local/cpanel/bin/show_appconfig
    Does LogView show twice?

    If it does not, run the following commands:
    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# rm -rfv /etc/logview*
    If the above does show twice:

    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# /usr/local/cpanel/bin/unregister_appconfig /var/cpanel/apps/lview.conf
# rm -fv /var/cpanel/apps/lview.conf
# rm -rfv /usr/local/cpanel/whostmgr/docroot/cgi/logview
# /usr/local/cpanel/bin/update_appconfig_apps
    This should clean LogView from your server and allow a clean install
     
    #5 xisn, Jul 19, 2013
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Error updating LogView

    Greetings.
    Yes. Also, in AppConfig (WHM » Development » Apps Managed by AppConfig). Under the Origin column there, these are the only differences, one is lview.conf the other is LogView.conf

    End result is the same. Two instances of Logview are showing under Plugins, both links work. Also the lview.conf and LogView.conf can be found listed under the Origin column in AppConfig.
     
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    #6 Infopro, Jul 20, 2013
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Error updating LogView

    Cleaned out all traces of logview. Fresh install, I'm still seeing two.

    Inside /var/cpanel/apps/

    LogView.conf 596 21-Jul-2013 16:46:18
    lview.conf 596 21-Jul-2013 16:46:17

    Note the date on these identical files. The installer is broken I guess.
     
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    #7 Infopro, Jul 21, 2013
  8. testnick

    testnick Registered

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    #8 testnick, Jul 22, 2013
  9. xisn

    xisn Well-Known Member

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    Re: Error updating LogView

    Updated... can you give this one a shot? Make sure to uninstall using the above steps..

    Thanks a ton for the help in advance!
     
    #9 xisn, Sep 9, 2013
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Error updating LogView

    That fixed it. Works as expected. :)
     
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    #10 Infopro, Sep 10, 2013
  11. xisn

    xisn Well-Known Member

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    Re: Error updating LogView

    Excellent, Thanks!
     
    #11 xisn, Sep 11, 2013
  12. si77hay

    si77hay Member

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    Re: Error updating LogView

    If the above does show twice:

    Code:
    # rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
# /usr/local/cpanel/bin/unregister_appconfig /var/cpanel/apps/lview.conf
# rm -fv /var/cpanel/apps/lview.conf
# rm -rfv /usr/local/cpanel/whostmgr/docroot/cgi/logview
# /usr/local/cpanel/bin/update_appconfig_apps
    This should clean LogView from your server and allow a clean install[/QUOTE]

    That worked for me! Thanks
     
    #12 si77hay, Sep 25, 2013
  13. xisn

    xisn Well-Known Member

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    LogView - Domain Expired

    Sorry guys... I keep forgetting to renew this domain for some reason... I did get quite a few emails so I moved the files here for now...

    http://www.bitshout.com/logview/logview-current.tar.gz
    http://www.bitshout.com/logview/logview-install
    http://www.bitshout.com/logview/logview-uninstall
    http://www.bitshout.com/logview/logview-upgrade.sh

    I will get the domain fixed and registered again soon.
     
    #13 xisn, Oct 21, 2014
  14. Giannis

    Giannis Well-Known Member

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    Re: LogView - Domain Expired

    Files are not available...
     
    #14 Giannis, Oct 22, 2014
  15. SigmaWeb

    SigmaWeb Active Member
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    Re: LogView - Domain Expired

    Hi xisn,

    Thanks for being so kind to provide the files to all of us. I also get 404 Not Found error.
     
    #15 SigmaWeb, Oct 22, 2014
  16. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Re: LogView - Domain Expired

    I've merged this post to the original thread.

    Thank you.
     
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    #16 cPanelMichael, Oct 22, 2014
  17. xisn

    xisn Well-Known Member

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    Re: Error updating LogView

    Files are now available...
     
    #17 xisn, Oct 23, 2014
  18. sawbuck

    sawbuck Well-Known Member

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    Re: Error updating LogView

    Appear to be 2 typos in the install script:

    MIRROR="http://http://www.bitshout.com/logview/"

    logviewUrlFile="http://http://www.bitshout.com/logview/logview-current.tar.gz"

    Otherwise runs and installs okay.
     
    #18 sawbuck, Oct 23, 2014
  19. SigmaWeb

    SigmaWeb Active Member
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    Re: Error updating LogView

    It's OK, all you need to do is to correct line 9 and remove the double http:// , from
    Code:
    logviewUrlFile="http://http://www.bitshout.com/logview/logview-current.tar.gz"
    to
    Code:
    logviewUrlFile="http://www.bitshout.com/logview/logview-current.tar.gz"
     
    #19 SigmaWeb, Oct 23, 2014
  20. theguyz

    theguyz Registered

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    Re: Error updating LogView

    Thank you everyone for the information!

    I was unable to run logview after installing it from https://www.xisn.com/logview/logview-install

    I received errors like these:
    Code:
    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi): The subprocess exited with status 2 (ENOENT).

No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi): The subprocess exited with status 255

    So I uninstalled it like this:
    Code:
    rm -fv /usr/local/cpanel/whostmgr/docroot/cgi/addon_lview.cgi
rm -rfv /etc/lview*
    And then installed it like this:
    Code:
    wget http://www.bitshout.com/logview/logview-install
chmod +x logview-install
    Then edited lines 7 and 9 to remove the duplicate "http://", and finally installed it:
    Code:
    vi logview-install
./logview-install
    And it works!
     
    #20 theguyz, Oct 31, 2014
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