Long Usernames

I have seen a few cpanel servers using long usernames and they all had problems with mysql usernames (which are limited to 16 chars of which the first part is $account_username, then underscore, then Mysql username. Example: joedoe_forum. Since the total length is limited to 16 chars, you will have serious problems if you enable long account usernames. My suggestion: Deal with converting to short usernames now in order to avoid much bigger problems later.

kosmo

 

Indeed. But to get around that client-email problem, create the username as whatever you want, and then create email addresses using the old main account username.

An to prevent that in the future, I'd recommend not letting clients use their main account name as an email address anyway. Make it whatever you want, and then create the email addresses they want.

 

Im in the same boat as you on this one.

Trying to move over domains around 300 or so, it's not as easy as i thought it would be.

If i find anything i'll update here, and you do the same.

Regards
RydeR.

 

If you want help from cPanel you'll need to ask them directly by logging a ticket through your cPanel license provider. The forums are not an official cPanel support channel.

 

I know this thread is about a year old but just wanted to see what's the best solution to get around the issue. I have to move over 350 domains (thousands of mailboxes) from a standard linux setup into a fresh new Cpanel server. To create several thousand shortened usernames and ask customers to change their e-mail client setup is not a good solution.

Has anyone out there been successfuly running Cpanel with the username length restriction increased and if so, how did you accomplish this? I've read threads about both modifying the code and setting the LONGUSERS envirionment variable. What's the best way to go about doing this?

Cpanel's username restriction defenitely discourages companies from moving from other platforms. If I can't get around this, unfortunately I'll have to dump Cpanel.

I also think it's a good idea for Cpanel to share their thoughts and suggestions on this issue. The forums is the first place people will come to research this..

 

Has anyone found a solution to this? I have 1150 web accounts that I need to move to 10 boxes, it may look like cpanel is out of the question.

 

I have heard that this is the OS limitation and cPanel was just maintaining a safe environment by also imposing this same limit. I am unable to find the original post on this at this time.

Ron

 

It is an OS limitation (though some supported distros are allegedly okay with up to 16 chars now) but there's also many QA concerns about supporting longer usernames in environments that support such things.

The developers are aware of the demand for longer username support though .