lose database (mysql) connections during backup

bcvnbhjag

BANNED
Jun 22, 2011
14
0
51
i have two sites using databases (wordpress) sites....

i backup every night using whm's backup. as soon as the backup process starts neither site can connect to the database. after the backup procedure i have to restart mysql and then the sites work fine....is there any way to keep mysql running during or after the backup so these sites can stay online?

thanks in advance
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
38
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Could you please open up a ticket about this issue for us to see what is happening? A ticket can be submitted by using WHM > Support Center > Contact cPanel or using the link in my signature. Please post the ticket number here upon opening a ticket.

Thanks!