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Lost Admin Password / WHM password!

Discussion in 'General Discussion' started by marshal_ramdev, Feb 6, 2011.

  1. marshal_ramdev

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    hi ,

    recently i changed my WHM password and save it in a notepad file , and next time when i am trying to put the same password it says wrong password !

    what to do ?? the company from i buyed asking me 50$ to recover it though its aint my fault !

    any help guys ?

    thnx

    Marshal
     
  2. LinuxTechie

    LinuxTechie Well-Known Member

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    Hi Marshal,

    Have you lost the Reseller whm paasword? If so it can be reset from Root WHM. If you have lost the Root WHM password your host/DC can only reset it.
     
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  3. madaboutlinux

    madaboutlinux Well-Known Member

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    If you have lost the root password, the only option is to pay 50$ to your DC.
     
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  4. marshal_ramdev

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    unfortunatelly i lost my Root password :( , so should i gave him /her 50$ to do so ? like its ain't my fault coz i reset the password and save it to my notepad which is not working though ?
     
  5. marshal_ramdev

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    Let me see what Varada S says , my last option will be to pay them 50$

    thnxs
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might try typing in your password (if you are cut/pasting) just to be sure it's not an extra space issue or something silly. If it's a matter of you being locked out by a firewall, try logging in from a computer from some other location.
     
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  7. marshal_ramdev

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    I tried each and everything by typing / copy paste with space n without like that all things i have tried but the password which i resest isn't working at all , neither the old password.
     
  8. Tearabite

    Tearabite Well-Known Member

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    You lost it, or otherwise did something wrong so get ready to cough up that $50.. I doubt that your assertion of it not being your fault will convince your host to recover it for free..
     
  9. LinuxTechie

    LinuxTechie Well-Known Member

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    Hello,

    Are you sure you are not blocked in firewall too. Are you able to access the sites in the server? If yes, I thinks there is no other way than contacting your DC for resetting the password!
     
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