Lost archives in a account

[mgqueen21]

Hi, I have a client who has lost archives; a lot of audio files. It's seems that he no have now any Mysql bases. I don¡t know what to do. I try to restore from a backup and this doesn't workuot.

I appreciate any suggestions.

Sorry for my english I am from Argentina.

Regards,

Mariano.

 

[Infopro]

Have you checked the backup to see if the files are actually in it? What does not work out when restoring the backup?

Backups are very important for a reason. If you have no good backups I'm not sure what kind of suggestion you'd be hoping for here.

 

[mgqueen21]

Yes, the first thing I do was restore the account from the backup, but that don't work. I run the script upcp and magicly this fix the problem.
A friend told me that the problem was for sure that the files was, for some reason, inaccesible for a while.

Regards from Argentina; and thank you for you reply.