The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

lost cpanel password

Discussion in 'General Discussion' started by freestyler704, Jun 16, 2007.

  1. freestyler704

    freestyler704 Registered

    Joined:
    Jun 16, 2007
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Hello,
    My web host has gone missing - they won't do support tickets or answer their phone. They don't respond to email. Host is networkeleven.com - anyone else have any luck getting through to these guys?

    My question is this: I have the user name/password to ftp to the site's files, but I have lost the user name/password for cpanel. Is there any way to recover the cpanel user name/password in the file system itself?

    Thanks for any leads you can offer.

    Anne
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,480
    Likes Received:
    203
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    The root accounts username and password for FTP should be the same as FTP login.

    Nothing can be done here though, you need to contact your host.
     
Loading...

Share This Page