Lost email and more!

[No Contact Us Link FFS]

Whats up guys,

I have a business email: [email protected]

Unfortunately, I have lost the password and can’t recover it, when I use the first link to the login, I obtained from the mail settings in my Mac computer, it seems to send the password reset link to the email address I don't have access to, I have tried entering another email to see if it sends it there but it just says not registered.

I have two links which seem to be to the login, but no contact us link etc, do you know who I should contact? or how to resolve this issue?

https://iommi.uk-noc.com:2096

http://webmail.doccontrollimited.com/#!!&app=io.ox/mail&folder=default0//PSEQY

 

[cPJustinD]

Hello, No Contact Us Link FFS! If you're unable to recover the password via the "Reset Password" link at the webmail login, you may still be able to change your email password via the steps provided in the article below:

How to reset your email password through the cPanel interface

If you do not have access to the cPanel interface, you will need to reach out to your administrator or hosting provider to recover the password.

I hope that this helps. Let us know if you have any other questions or concerns!

 

[No Contact Us Link FFS]

Hi cPJustinD,

Thanks for your reply.

I am stuck at the first hurdle..

1. Log in to the cPanel interface as your cPanel account username.

Could you send me a link to the cPanel Interface, I’m not sure what this means?

 

[cPJustinD]

You can access the cPanel interface via port 2083 vs. 2096 which is used for webmail, so your cPanel interface should be accessible at https://hostname.com:2083/. You'll need to be sure to replace the hostname with the actual server hostname. However, as I mentioned previously, if you do not have access to the cPanel interface, you will need to reach out to your administrator or hosting provider to recover the password.

Let us know if this helps!

 

[No Contact Us Link FFS]

Yeah, https://iommi.uk-noc.com:2096 was a link in my original post which I do not have access to.

I would like to contact https://iommi.uk-noc.com but cannot find any way of contacting them, don't suppose you know how?

 

[cPJustinD]

Unfortunately, I was not able to find any contact information regarding the hostname provided. Do you happen to know who your hosting provider is? If not, we've published the following article that may help you identify your hosting provider:

How do I identify my hosting provider?

 

[No Contact Us Link FFS]

Link seems to have an issue?

1. Navigate to HostingDetector.com. This website allows you to search for a domain name’s hosting provider.

 

[cPJustinD]

It does appear not to be working on my end either; however, unfortunately, I would be unable to provide you with more information about your hosting provider. You will need to contact your server or website administrator for further assistance in identifying your hosting provider and getting a support ticket submitted.