Lost my access to cpanel due to MailChimp domain connection

diagonaldance

Registered
Mar 24, 2020
2
0
1
Portugal
cPanel Access Level
Website Owner
Hello,

As I'm not a big savvy on this yesterday I've connected my domain to MailChimp (changing Cname and A records), but I didn't realise it would affect my access to Cpanel. I can't access at all to Cpanel using my domain and I have got a website on WordPress in there.

I've now removed the connection between my domain and MailChimp (at MailChimp dashboard) but it isn't working still.

Does anyone can help? Urgent.

Thank you.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
You can access cPanel by the hostname of the server (if different than your domain) or the IP address pending you've changed where the A record for the domain points.

To access using the IP you'd enter:

 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
It isn't considered a private connection as the SSL certificate name does not match - SSL certificates are not issued for IP addresses. The connection is still secure and you should be able to continue past. If you're unable to proceed you need to work with your hosting provider to further assist you.
 
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adetayoade15

Registered
Sep 3, 2020
2
0
0
Nigeria
cPanel Access Level
Website Owner
You can access cPanel by the hostname of the server (if different than your domain) or the IP address pending you've changed where the A record for the domain points.

To access using the IP you'd enter:


I am facing this problem right now as well. Firs, I need to know if the web content I created with wordpress before connecting my domain to mailchimp is still intact. Second, I have removed my domain from mailchimp, but I still can't access my website cpanel