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Lost password to root.

Discussion in 'General Discussion' started by whewt, Jun 7, 2007.

  1. whewt

    whewt Member

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    Well I tried to access the root WHM this afternoon, and the details turned out invalid, though the sites I host is still up, and backup notifications are still being sent to me. I don't know if I got hacked or not, but is there a way I can get this restored? Is there a way cPanel can help me if I know the cP support number? Can my server host be able to change it for me, or would they have to reset it?


    Ahh.
     
  2. WebScHoLaR

    WebScHoLaR Well-Known Member

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    If you have lost the root password or it is not working anymore then it needs to be reset by the DataCenter. If you have a dedicated server through any hosting company then request them for the root password reset and they will contact the respective DataCenter for it.
     
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