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Lots of cpu usage by horde

Discussion in 'General Discussion' started by petfut, Sep 20, 2005.

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  1. petfut

    petfut Well-Known Member

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    Every now and then there suddenly pops up processes with user cPanel.
    WHM shows the next:
    Pid Owner Priority Cpu % Mem % Command
    22962 cpanel 0 24.3 0.5 /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/base/horde/imp/mailbox.php

    What is this process?
     
    #1 petfut, Sep 20, 2005
  2. ramprage

    ramprage Well-Known Member

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    I'm seeing the same thing on a few servers:
    <!---cPanel [10.6.0-RELEASE_55] (pro)

    top command:

    10041 cpanel 19 0 10056 9.8M 2784 R 29.6 0.2 953:07 0 php
    2138 cpanel 16 0 10136 9.9M 2784 R 29.4 0.2 737:02 2 php
    10390 cpanel 17 0 10048 9.8M 2832 R 29.4 0.2 184:01 1 php
    21887 cpanel 14 0 10116 9.9M 2784 R 29.1 0.2 147:42 3 php
    792 cpanel 14 0 10228 9M 2784 R 28.9 0.2 663:03 3 php
    20850 cpanel 14 0 10116 9.9M 2784 R 27.6 0.2 148:52 0 php

    root@[~]# ls -lah /proc/14299
    total 0
    dr-xr-xr-x 3 cpanel cpanel 0 Sep 27 08:43 ./
    dr-xr-xr-x 228 root root 0 Sep 24 16:08 ../
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 cmdline
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 cpu
    lrwxrwxrwx 1 cpanel cpanel 0 Sep 27 08:43 cwd -> /usr/local/cpanel/base/horde/imp/
    -r-------- 1 cpanel cpanel 0 Sep 27 08:43 environ
    lrwxrwxrwx 1 cpanel cpanel 0 Sep 27 08:43 exe -> /usr/local/cpanel/3rdparty/bin/php*
    dr-x------ 2 cpanel cpanel 0 Sep 27 08:43 fd/
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 maps
    -rw------- 1 cpanel cpanel 0 Sep 27 08:43 mem
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 mounts
    lrwxrwxrwx 1 cpanel cpanel 0 Sep 27 08:43 root -> //
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 stat
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 statm
    -r--r--r-- 1 cpanel cpanel 0 Sep 27 08:43 status
     
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    #2 ramprage, Sep 27, 2005
  3. Sash

    Sash Well-Known Member

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    Same problem...

    Mike
     
    #3 Sash, Sep 28, 2005
  4. cPDan

    cPDan cPanel Staff Staff Member

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    Someone checking their mail via horde in :2095 or :2096
     
    #4 cPDan, Oct 5, 2005
  5. Arsalan

    Arsalan Well-Known Member

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    Same issue here.. not fix for it yet ?
     
    #5 Arsalan, Oct 18, 2005
  6. Arsalan

    Arsalan Well-Known Member

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    This is becomming a nightmare, any one got a solution for this?
     
    #6 Arsalan, Nov 1, 2005
  7. driverC

    driverC Well-Known Member

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    Same problem here too...
     
    #7 driverC, Nov 1, 2005
  8. cPDan

    cPDan cPanel Staff Staff Member

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    if /var/cpanel/usecpphp exist do this: /scripts/makecpphp
    if not rebuild PHP via easyapache
     
    #8 cPDan, Nov 1, 2005
  9. jdarow

    jdarow Well-Known Member PartnerNOC

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    Failed

    I tried your suggestion and received the following output when running /scripts/makecpphp:

    configure: error: Please reinstall the libxml >= 2.4.14 distribution
    make: *** No targets specified and no makefile found. Stop.
    make: *** No rule to make target `install'. Stop.
    PHP version file is up to date

    Please advise--thanks!
     
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    #9 jdarow, Nov 7, 2005
  10. chirpy

    chirpy Well-Known Member

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    It would help to know which OS you're running. Depending on your OS, you might try:

    /scripts/ensurerpm libxml2 libxml2-python
     
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    #10 chirpy, Nov 7, 2005
  11. Sash

    Sash Well-Known Member

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    Hello,

    So is the solution to this problem, to rebuild PHP?

    Mike
     
    #11 Sash, Nov 7, 2005
  12. jdarow

    jdarow Well-Known Member PartnerNOC

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    /scripts/ensurerpm libxml2 libxml2-python
    Gathering header information file(s) from server(s)
    Server: Fedora Core 2 - i386 - Base
    Server: Fedora Core 2 - i386 - Released Updates
    Finding updated packages
    Downloading needed headers
    libxml2 is installed and is the latest version.
    libxml2-python is installed and is the latest version.
    No actions to take
     
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    #12 jdarow, Nov 7, 2005
  13. jdarow

    jdarow Well-Known Member PartnerNOC

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    checking for DOM support... yes
    not found
    configure: error: Please reinstall the libxml >= 2.4.14 distribution
    make: *** No targets specified and no makefile found. Stop.
    make: *** No rule to make target `install'. Stop.
    PHP version file is up to date
    root[~]# rpm -qa | grep libxml
    libxml2-2.6.16-2
    libxml2-python-2.6.16-2
    libxml-1.8.17-10.1.2
    root@fruit [~]# /scripts/ensurerpm libxml
    Gathering header information file(s) from server(s)
    Server: Fedora Core 2 - i386 - Base
    Server: Fedora Core 2 - i386 - Released Updates
    Finding updated packages
    Downloading needed headers
    libxml is installed and is the latest version.
    No actions to take
    root[~]#
     
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    #13 jdarow, Nov 7, 2005
  14. haze

    haze Well-Known Member

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    If you check the horde folder in the /usr/local/cpanel/base folder, you'll most likely see a slew of core dumps. It appears this issue is being caused by a bug related to memory in PHP. I believe this is fixed in the PHP 4.4.1 branch. I've yet to confirm this resolves the issue, but examining your core dumps might give you an idea if indeed it is dumping cores for yourself.
     
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    #14 haze, Nov 7, 2005
  15. chirpy

    chirpy Well-Known Member

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    Beau, if it's memory related, could it be the new restricter in WHM > Tweak Settings > The maximum memory a cPanel process can use before it is killed off? Just a thought, upping that to 256 or 512 might be an idea if it's a resource depletion issue and that restriction is imposed on horde processes.
     
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    #15 chirpy, Nov 8, 2005
  16. cyon

    cyon Well-Known Member PartnerNOC

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    I have exactly this problem.
    PHP Version 4.4.1 doesn't seem to help here.
     
    #16 cyon, Nov 23, 2005
  17. Arsalan

    Arsalan Well-Known Member

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    We have had this issue for the last 2 months and there is no end in sight.
     
    #17 Arsalan, Nov 25, 2005
  18. Arsalan

    Arsalan Well-Known Member

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    I guess cpanel dosent care that the primary webmail software has failed.
     
    #18 Arsalan, Dec 5, 2005
  19. cPDan

    cPDan cPanel Staff Staff Member

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    Horde has not failed, there is an issue locally on your server.

    We'd be more than happy to assist:

    Have you opened a support ticket with us or your NOC about it so they/we can look specifically into your issue?

    What is its number (if its a cPanel ticket, if its an NOC ticket please contact them)?

    Please note that this forum is not an avenue of direct supprot from cPanel as per:
    http://support.cpanel.net

    So its not that we "do not care" its that we do support via our support system not the public forum for end users to "Talk with other cPanel Users" for obvious reasons.

    HTH :)
     
    #19 cPDan, Dec 5, 2005
  20. cyon

    cyon Well-Known Member PartnerNOC

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    I have the same problems on all of my servers.
    And there are a lot of corefiles lying in /usr/local/cpanel/base/horde

    -rw------- 1 cpanel cpanel 6.0M Dec 5 11:52 core.13622
    -rw------- 1 cpanel cpanel 5.7M Dec 1 21:06 core.14583
    -rw------- 1 cpanel cpanel 5.6M Dec 6 04:40 core.15027
    -rw------- 1 cpanel cpanel 6.2M Dec 1 19:42 core.15118
    -rw------- 1 cpanel cpanel 5.9M Dec 5 21:59 core.15364
    -rw------- 1 cpanel cpanel 6.0M Dec 5 22:00 core.15772
    -rw------- 1 cpanel cpanel 5.9M Dec 8 13:50 core.15920
    -rw------- 1 cpanel cpanel 5.9M Dec 8 17:29 core.16271
    -rw------- 1 cpanel cpanel 6.4M Dec 2 10:18 core.1628
    -rw------- 1 cpanel cpanel 5.3M Dec 5 19:43 core.19647
    -rw------- 1 cpanel cpanel 6.0M Dec 1 13:28 core.19779
    -rw------- 1 cpanel cpanel 5.7M Dec 1 14:52 core.20811
    -rw------- 1 cpanel cpanel 6.0M Dec 4 15:19 core.21001
    -rw------- 1 cpanel cpanel 5.6M Dec 1 14:53 core.21094
    -rw------- 1 cpanel cpanel 6.5M Dec 1 09:54 core.22092

    I heard of some other administrators with the same problems.

    I opened a bugreport: http://bugzilla.cpanel.net/show_bug.cgi?id=3607
     
    #20 cyon, Dec 8, 2005
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